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ContactPoint360 Compagnie réclamée
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents.
At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued.
We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. Lire la suite
As long as is growing the company is getting a lot more exigent and there is no time for the transition, you just have to do it better and better most of the time without any mentor or help, you can manage most of the time but it gets stressful
Décrivez brièvement votre expérience globale dans votre entreprise.
I've learned too much but it has not been worth it taking in consideration all the burn out we get
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
Maybe rotation to work from home sometimes
Quelle est la meilleure partie de votre programme de rémunération?
Commissions are one time and easy to achieve
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
Engagement with their employees at work
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
They have a lot of experience and practice on the industry
Que faut-il changer pour améliorer la culture de l’entreprise?
They need to stop the interest conflicts in the management department
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
There is no judgement about your practices and respect is a must
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
How they pay extra time and holidays, because, they don't do it
Qu’est-ce que vos collègues doivent améliorer et comment pouvez-vous mieux travailler ensemble?
They need to be professional and less emotional, sometimes they act like little kids
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
A salary increase would be nice or at least a reduction in the admin tasks that are more and more every day
Qu’est-ce que vos collègues doivent améliorer et comment pouvez-vous mieux travailler ensemble?
I think they need to be more participate and start thinking on the team in general instead of only thinking on their team
Other Employee Reviews for ContactPoint360
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