ContactPoint360 – Got better work-life balance. But career growth slowed down. No pay raise. Hoped a lot for Jan appraisal but they cancelled. | Comparably

ContactPoint360 – Got better work-life balance. But career growth slowed down. No pay raise. Hoped a lot for Jan appraisal but they cancelled.

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ContactPoint360 Compagnie réclamée
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents. At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued. We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. Lire la suite
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EMPLOYÉ
PARTICIPANTS
995
TOTAL
NOTATIONS
28781

Got better work-life balance. But career growth slowed down. No pay raise. Hoped a lot for Jan appraisal but they cancelled.

Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?

Less bothering. WFH. Flexible timings. Good people

Quelles sont les meilleures choses à propos de votre équipe?

collaborative, respectful, open minded and understanding

Qu’est-ce qui vous rend le plus heureux au travail?

Challenges. Flexibility to work late night as it is WFH

Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?

low pay as per market standards + tiny medical coverage and no other benefits. WFH is only good thing infact best

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

Employee's biggest motivation is pay raise. that's missing. team functioning is hampered due to loss of telents. Management seems very unwise with talent retention strategy. From 6 months to now 1 yr appraisal cycle. 5% pay raise is actually a loss compared with inflation. And company has 5% max

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