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ContactPoint360 società ha sostenuto
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents.
At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued.
We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. leggi di più
Pay is okay Benefits are bad Other departments arent as enthusiastic No promotion ladder No incentives
Descrivere brevemente la vostra esperienza complessiva presso la vostra azienda
It was good solid 2 years and ai have lesrned alot. It is good experience but I,dont think a 3rd yesr would be beneficial
La cosa più positiva della cultura e l'ambiente presso la tua azienda?
The fact that you try but execute poorly
Che cosa ti rende più felice sul posto di lavoro?
Getting tasks done and project planning
Quali sono alcune delle cose migliori della tuo team?
Training team is all good
Che cosa ti rende più felice sul posto di lavoro?
Training my trainers to be effective at their jobs
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
Benefits needs to be more.
Cosa ti piace di più del team di leadership?
I love that my manager is personally involved in my growth
La cosa più positiva della cultura e l'ambiente presso la tua azienda?
Training team cebu helps each orher with a positive environment. I cant say the same for the other departments
Di cosa hanno bisogno i tuoi colleghi migliorare e come si potrebbe lavorare meglio insieme?
Agents need to be profiled better. Attitude problems ahould have more severe consequences. It takes a yeat of observation to really remove them
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
Tasks are given which is good however there is no proper channeling of feedbCk and because there is no score card there is no proper evaluation. It is based solely on how you can please the upper management.
Cosa ti piace di più del team di leadership?
Managerial level is good. Supervisorial level is good Senior Managers tend to build empires and play eith favorites. No score card for operations and QA Ownership is unclear
Other Employee Reviews for ContactPoint360
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