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ContactPoint360 società ha sostenuto
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents.
At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued.
We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. leggi di più
It's not been a great experience since none of us have seen any payment increase or any incentives at all. Terrible experience.
Descrivere brevemente la vostra esperienza complessiva presso la vostra azienda
The company and my current campaign does not provide valuable experience for me to grow. Our job is not sincerely appreciated. We get no incentives, and that´s terrible since we are running the campaign´s performance by managing agents. we are always threath about us losing our jobs. Overall, B
Cosa ti piace di più del team di leadership?
What I like best is the communication
La cosa più positiva della cultura e l'ambiente presso la tua azienda?
Working from home is the best part
Che cosa deve fare il gruppo dirigente per migliorare?
almost all areas need to be improved.
Di cosa hanno bisogno i tuoi colleghi migliorare e come si potrebbe lavorare meglio insieme?
Some coworkers are not professional and rude sometimes.
Che cosa deve fare il gruppo dirigente per migliorare?
Care more about employees, create incentives for supervisors, increase pay
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
We need a raise, more perks, more benefits, more incentives.
Che cosa sta andando male e come può essere migliorato?
Pay is too low. You can improve it by providing incentives for supervisors.
Che cosa si deve cambiare affinché la cultura aziendale migliore?
There is no company culture at CP-360. In my campaign, they dont care about enhancing this aspects.
Quali sono alcune delle cose migliori della tuo team?
There is communication, but some members do not show respect and do not like to work as a team
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
There are no incentives for supervisors, but others get that opportunity, that´s not equal and fair. They make us feel we should be grateful for the little incentive the provide once every 3/4 months. It´s
Che cosa sta andando male e come può essere migliorato?
A better company culture needs to be implemented. However, no one above my position seems to care about those aspects. We should be able to have meetings with all our superiors, discuss about improvements in the campaign, how to get better, etc.
Other Employee Reviews for ContactPoint360
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