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ContactPoint360 società ha sostenuto
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents.
At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued.
We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. leggi di più
It has been good enough
Descrivere brevemente la vostra esperienza complessiva presso la vostra azienda
It was very pleasant on the begining because the company showed that care about agents, but now it seems it is only a business and agents are less important. The salaries are too low knowing that an agent can make the same salary as a supervisor or trainer on other BPO´s and more
Che cosa deve fare il gruppo dirigente per migliorare?
Communication and salaries. They are not competitive
Cosa ti piace di più del team di leadership?
I have not visibility about the leadership team
La cosa più positiva della cultura e l'ambiente presso la tua azienda?
When there are activities and food is shared
Che cosa ti rende più felice sul posto di lavoro?
Lunch is the best moment of the day
Quali sono alcune delle cose migliori della tuo team?
Comunication and mutual assistance during work and after hours
Quali sono alcune delle cose migliori della tuo team?
Team-work and willingness to help
La cosa più positiva della cultura e l'ambiente presso la tua azienda?
They try to keep people committed on their work places
Che cosa sta andando male e come può essere migliorato?
No follow up by the managers and coordinator regards myself, few incentives and salaries are not competitive.
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
Better salaries, work from home and bonuses. This is based on the competition and also the workload we have.
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
I think that there are many things happening on my leadership that might be our concern but we do not have visibility.
Other Employee Reviews for ContactPoint360
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