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ContactPoint360 società ha sostenuto
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents.
At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued.
We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. leggi di più
Focus on those skills and strengths that you possess and that you have identified as being important to your field.
Descrivere brevemente la vostra esperienza complessiva presso la vostra azienda
Quiet fun and challenging since this is my first bpo experience
Cosa ti piace di più del team di leadership?
Builds mutual trust and friendship among people
Quali sono alcune delle cose migliori della tuo team?
Offer each other support and good leadership.
Cosa ti piace di più del team di leadership?
Encouraging the agents and showing camarederie
Che cosa ti rende più felice sul posto di lavoro?
Friends and benefits of the company.
Che cosa ti rende più felice sul posto di lavoro?
salary and friends at the productions
Di cosa hanno bisogno i tuoi colleghi migliorare e come si potrebbe lavorare meglio insieme?
Cooperation and camaraderie needs to apply at the production
Qual è la parte migliore del tuo compenso?
benefits and insurance incase of emergencies we were able to used it
Qual è la parte migliore del tuo compenso?
It's not usually chat support offers big pay and were all lucky to have it here in our company.
La cosa più positiva della cultura e l'ambiente presso la tua azienda?
prioritizes the well-being of employees, offers support at all levels within the organization, and has policies in place that encourage respect, trust, empathy, and support.
Che cosa si deve cambiare affinché la cultura aziendale migliore?
Company needs to increase salary specially tenured agents. Ratings of incentives will not just matter if you hit all the metrics , it should be be fair, Like for example if the agents hot the Qa metrics she/ he has a previledge to get some incentives
Other Employee Reviews for ContactPoint360
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