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ContactPoint360 Empresa reivindicada
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents.
At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued.
We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. consulte Mais informação
Pay is okay Benefits are bad Other departments arent as enthusiastic No promotion ladder No incentives
Brevemente descreva a sua experiência na companhia.
It was good solid 2 years and ai have lesrned alot. It is good experience but I,dont think a 3rd yesr would be beneficial
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
The fact that you try but execute poorly
O que faz você mais feliz no trabalho?
Getting tasks done and project planning
Quais são algumas das melhores coisas da sua equipe?
Training team is all good
O que faz você mais feliz no trabalho?
Training my trainers to be effective at their jobs
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
Benefits needs to be more.
O que você mais gosta nos lideres?
I love that my manager is personally involved in my growth
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
Training team cebu helps each orher with a positive environment. I cant say the same for the other departments
No que os seus colegas poderiam melhorar e o que faria vocês trabalharem mais unidos?
Agents need to be profiled better. Attitude problems ahould have more severe consequences. It takes a yeat of observation to really remove them
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
Tasks are given which is good however there is no proper channeling of feedbCk and because there is no score card there is no proper evaluation. It is based solely on how you can please the upper management.
O que você mais gosta nos lideres?
Managerial level is good. Supervisorial level is good Senior Managers tend to build empires and play eith favorites. No score card for operations and QA Ownership is unclear
Other Employee Reviews for ContactPoint360
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