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ContactPoint360 Empresa reivindicada
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents.
At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued.
We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. consulte Mais informação
It has been good enough
Brevemente descreva a sua experiência na companhia.
It was very pleasant on the begining because the company showed that care about agents, but now it seems it is only a business and agents are less important. The salaries are too low knowing that an agent can make the same salary as a supervisor or trainer on other BPO´s and more
No que a equipe de líderes deveria melhor?
Communication and salaries. They are not competitive
O que você mais gosta nos lideres?
I have not visibility about the leadership team
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
When there are activities and food is shared
O que faz você mais feliz no trabalho?
Lunch is the best moment of the day
Quais são algumas das melhores coisas da sua equipe?
Comunication and mutual assistance during work and after hours
Quais são algumas das melhores coisas da sua equipe?
Team-work and willingness to help
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
They try to keep people committed on their work places
O que está ruim e como pode melhorar?
No follow up by the managers and coordinator regards myself, few incentives and salaries are not competitive.
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
Better salaries, work from home and bonuses. This is based on the competition and also the workload we have.
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
I think that there are many things happening on my leadership that might be our concern but we do not have visibility.
Other Employee Reviews for ContactPoint360
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