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ContactPoint360 Empresa reivindicada
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents.
At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued.
We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. consulte Mais informação
As long as is growing the company is getting a lot more exigent and there is no time for the transition, you just have to do it better and better most of the time without any mentor or help, you can manage most of the time but it gets stressful
Brevemente descreva a sua experiência na companhia.
I've learned too much but it has not been worth it taking in consideration all the burn out we get
O que está ruim e como pode melhorar?
Maybe rotation to work from home sometimes
Qual é a melhor parte das suas compensações?
Commissions are one time and easy to achieve
No que a equipe de líderes deveria melhor?
Engagement with their employees at work
O que você mais gosta nos lideres?
They have a lot of experience and practice on the industry
O que precisa melhor na cultura da empresa?
They need to stop the interest conflicts in the management department
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
There is no judgement about your practices and respect is a must
O que está ruim e como pode melhorar?
How they pay extra time and holidays, because, they don't do it
No que os seus colegas poderiam melhorar e o que faria vocês trabalharem mais unidos?
They need to be professional and less emotional, sometimes they act like little kids
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
A salary increase would be nice or at least a reduction in the admin tasks that are more and more every day
No que os seus colegas poderiam melhorar e o que faria vocês trabalharem mais unidos?
I think they need to be more participate and start thinking on the team in general instead of only thinking on their team
Other Employee Reviews for ContactPoint360
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