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ContactPoint360 Empresa reivindicada
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents.
At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued.
We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. consulte Mais informação
Focus on those skills and strengths that you possess and that you have identified as being important to your field.
Brevemente descreva a sua experiência na companhia.
Quiet fun and challenging since this is my first bpo experience
O que você mais gosta nos lideres?
Builds mutual trust and friendship among people
Quais são algumas das melhores coisas da sua equipe?
Offer each other support and good leadership.
O que você mais gosta nos lideres?
Encouraging the agents and showing camarederie
O que faz você mais feliz no trabalho?
Friends and benefits of the company.
O que faz você mais feliz no trabalho?
salary and friends at the productions
No que os seus colegas poderiam melhorar e o que faria vocês trabalharem mais unidos?
Cooperation and camaraderie needs to apply at the production
Qual é a melhor parte das suas compensações?
benefits and insurance incase of emergencies we were able to used it
Qual é a melhor parte das suas compensações?
It's not usually chat support offers big pay and were all lucky to have it here in our company.
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
prioritizes the well-being of employees, offers support at all levels within the organization, and has policies in place that encourage respect, trust, empathy, and support.
O que precisa melhor na cultura da empresa?
Company needs to increase salary specially tenured agents. Ratings of incentives will not just matter if you hit all the metrics , it should be be fair, Like for example if the agents hot the Qa metrics she/ he has a previledge to get some incentives
Other Employee Reviews for ContactPoint360
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