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ContactPoint360 Claimed Company
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents.
At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued.
We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. read more
This is my first experience in BPO but the nature of work is similar to my previous company. Dealing with client's request is not new to me and I provide them with all their requests that exceeds their expectation. Giving them their satisfaction to its peak is what keeps me thriving to be better.
What do you like best about the leadership team?
slightly Pro -active in terms of client related issues.
What is most positive about the culture and environment at your company?
Pro-employee privilege and people engagement.
What makes you most happy at work?
Co-workmates and client engagement (daily)
What is the best part about your compensation package?
Package includes salary ang night diff. Benefits still needs improvements
What are some of the best things about your team?
They listen to feedbacks and share their opinions for the betterment of the company, may it be bad or good.
Other Employee Reviews for ContactPoint360
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