ContactPoint360 – started very nice but some changes was awful and not the best ones, a lot of good employees leave the company due to circumstances and the payment is not enough competitive in compare to other bpos
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents.
At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued.
We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. read more
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started very nice but some changes was awful and not the best ones, a lot of good employees leave the company due to circumstances and the payment is not enough competitive in compare to other bpos
What are some of the best things about your team?
Great people, nice persons, we work as family
What is most positive about the culture and environment at your company?
the people is great and very very nice
Why do you feel undervalued and what would make you feel better about your compensation?
The payment could be more reasonable
What do you like best about the leadership team?
Theyre involve with the company
What's going wrong and how can it be improved?
A lot of changes but there are not benefits only more work
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