JPMorgan Chase & Co Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
The company is moving on up but I wish part timers would get more hours
Review from Customer Support Dept
Alot of ups and downs stress is a notable part of my overall experience
Review from Customer Support Dept
What do you like best about the leadership team?
My leadership team is supportive of any upward mobility, and they encourage me to look towards the future.
Review from Customer Support Dept
Help us to improve and guide us always to what is right
Review from Customer Support Dept
they were organized and showed effort
Review from Customer Support Dept
That they have their days when they are hard on you
Review from Customer Support Dept
Some of them are genuinely concerned about the employee experience as well as the customer experience
Review from Customer Support Dept
What does the leadership team need to get better at?
actually trying to help find solutions that work when an employee has an issue
Review from Customer Support Dept
What is the best part about your compensation package?
The ability to continue my education at no additional cost to me.
Review from Customer Support Dept
The food stamp and the allowances
Review from Customer Support Dept
Working part time (20 hours a week) and I am able to get benefits.
Review from Customer Support Dept
You get Benefits and paid holidays
Review from Customer Support Dept
It is above average but could still be better
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I don't think i was paid fairly but the working environment and the team i worked with was great
Review from Customer Support Dept
What are some of the best things about your team?
Expectations are clearly communicated and if additional support is needed it is provided.
Review from Customer Support Dept
Teamwork and dedication to the work
Review from Customer Support Dept
everyone was great and we worked great as a team
Review from Customer Support Dept
Everyone is always so helpful
Review from Customer Support Dept
We all get along with minimal drama or conflict
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of JPMorgan Chase & Co yet.
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What is most positive about the culture and environment at your company?
My team encourages collaboration and inclusiveness.
Review from Customer Support Dept
Friendly and comfortable environment to work
Review from Customer Support Dept
the pep talk and the meeting encourage each individual to work at their best
Review from Customer Support Dept
Always trying to find a way to interact with someone
Review from Customer Support Dept
All inc lusive, support diversity
Review from Customer Support Dept
What needs to change to make the company culture better?
The process in my particular area needs to be revamped because it is ineffective as it is structured at this time
Review from Customer Support Dept
the building we've been moved to has so much background noise its hard to hear customers when we're on the phone. also management is more concerned with call time than fixing our customers problems
Review from Customer Support Dept
What did you like most about the interview process?
The interview process was straightforward and concise. Speaking to my recruiter felt like having a conversation with an associate.
Review from Customer Support Dept
The interviewer understand the feeling of being nervous
Review from Customer Support Dept
the questions asked and very comfortable
Review from Customer Support Dept
Before getting hired you had to do a video interview
Review from Customer Support Dept
The interviewers kept the process light and friendly
Review from Customer Support Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of JPMorgan Chase & Co yet.
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What makes you most happy at work?
Providing customers with a positive and productive customer experience.
Review from Customer Support Dept
The team, the work, the and the customers
Review from Customer Support Dept
dealing my customers and helping them out
Review from Customer Support Dept
I love my being able to help my customers.
Review from Customer Support Dept
When everyone works together to provide an exceptional customer experience.
Review from Customer Support Dept
What's going wrong and how can it be improved?
More hours and not be so harsh
Review from Customer Support Dept
Moral is bad because we feel like leadership ignores us eavh time we attempt to voice a concern or problem with the systems or process
Review from Customer Support Dept
they need to focus more on taking good care of the customer. and actually care about the employees needs
Review from Customer Support Dept
As of right now I have nothing.
Review from Customer Support Dept
Leadership in regards to integrity and values
Review from Customer Support Dept
What do you like best about your company?
It’s a great place to work
Review from Customer Support Dept
What would you most like to see improved at your company?
More efficient communication
Review from Customer Support Dept