Act! Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
Fun, low stress work environment with lots of support when needed.
Review from Customer Support Dept
What do you like best about the leadership team?
They are friendly, down to earth, easily approachable and always take your opinion into consideration
Review from Customer Support Dept
I'm not sure who this is
Review from Customer Support Dept
They genuinely seem to care about staff and want to support a good business culture.
Review from Customer Support Dept
my managers always seem to lookout for the staff.. very approachable
Review from Customer Support Dept
They care about the employees
Review from Customer Support Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of Act! yet.
Be the first to contribute a review.
What is the best part about your compensation package?
The healthcare benefits (Im a UK resident and they even offer some private healthcare plans such as simply health etc).
Review from Customer Support Dept
p t o un limited
Review from Customer Support Dept
Pleased with the competitive salary
Review from Customer Support Dept
Bonus at the end of the year
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
The pay discrepency between UK & US Rise of cost of living in UK but wages are not matching this
Review from Customer Support Dept
I believe the pay meets local standard in years gone by but now in a remote world it's being left behind.
Review from Customer Support Dept
What are some of the best things about your team?
Even though the team is relatively small and tight knit, they open their arms to new employees and like to make sure everyone feels welcome and no one is left out. They always help out, they like a good laugh and there is always someone to talk to when needed.
Review from Customer Support Dept
Friendly and easy to talk to
Review from Customer Support Dept
Everyone is friendly and helpful
Review from Customer Support Dept
wo rk s we ll
Review from Customer Support Dept
There is a good team spirit and everyone gets along.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
their standards on how they deal with customers.... seems alot do minimal effort to get paid...
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Everyone is very friendly and welcoming including management. Lots of opportunities to get to know other departments. Mainly including our monthly work night out (sometimes includes activities such as crazy golf etc). Internal points system which can be cashed in for prizes (amazon vouchers etc).
Review from Customer Support Dept
Easy going and not strict
Review from Customer Support Dept
Individuals are valued and supported. It felt like staff safety and well being has been prioritised in recent years, especially during the pandemic.
Review from Customer Support Dept
its friendly enough... everyone seems to be on the same page about their views
Review from Customer Support Dept
feels like helping small biz, although more so in past
Review from Customer Support Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of Act! yet.
Be the first to contribute a review.
What did you like most about the interview process?
There aren't any Interviews reviews of Act! yet.
Be the first to contribute a review.
What would you improve about your company's interview process?
There aren't any Interviews reviews of Act! yet.
Be the first to contribute a review.
What makes you most happy at work?
When I get positive feedback and generally interacting with my colleagues
Review from Customer Support Dept
Feeling like the work I have done has made a difference to the business, a colleague, or a customer.
Review from Customer Support Dept
I have been here for a few years now... and I always enjoy new problems to solve
Review from Customer Support Dept
Interacting with Co workers a
Review from Customer Support Dept
fixing problems, turning trouble around
Review from Customer Support Dept
What's going wrong and how can it be improved?
Work takes up a lot of time
Review from Customer Support Dept
What do you like best about your company?
There aren't any Outlook reviews of Act! yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
There aren't any Outlook reviews of Act! yet.
Be the first to contribute a review.