American Medical Response Operations Department Employee Reviews
Briefly describe your overall experience at your company
Have been working there for 6 years now, like schedule flexibility
Review from Operations Dept
started out good but has declined over the last 3 to 4 years.
Review from Operations Dept
What do you like best about the leadership team?
They are always ready to help
Review from Operations Dept
What does the leadership team need to get better at?
Profit driven. No concern for employees or their well being. Employees are a dime a dozen. Poorly trained and educated lower level management staff, ie; district operations managers, Continuing Education managers , if any. Seems like the quality of the operation varies from op. to op.
Review from Operations Dept
What is the best part about your compensation package?
The pay rate is decent, health insurance cost is expensive and rising every year
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
There is little to no effort to improve provider abilities, no effort made to respect field crews time consistently. Timekeeping maintenance only rewards AMR and does not protect employees in the same way.
Review from Operations Dept
Need competitive pay rate to hire and retain employees. In compensation for higher pay Company should offer paid health Insurance for employees.
Review from Operations Dept
10.15 an hour for literally bringing people back from the dead...
Review from Operations Dept
What are some of the best things about your team?
Great people to work with
Review from Operations Dept
field staff is dedicated to providing the best quality health care they can
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
Skill and willingness to improve their clinical skills and utilization of the limited resources at hand
Review from Operations Dept
What is most positive about the culture and environment at your company?
Friendly and pleasant environment, light atmosphere,
Review from Operations Dept
What needs to change to make the company culture better?
Quit focusing on culture, that is a poor metric/miserable goal. Please give crews the education to improve their patient care, pay them appropriately and compensate for excellence/improvements. Manage staffing and retention so that crews get to leave on time and not neglect their families.
Review from Operations Dept
Professionalism from management. Keeping up with supplies and repairs. Continuing education for field staff to meet state requirements.
Review from Operations Dept
What did you like most about the interview process?
It was straight to the point
Review from Operations Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of American Medical Response yet.
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What makes you most happy at work?
Ability to do my job fast and error free
Review from Operations Dept
What's going wrong and how can it be improved?
Poor pay, poor training, poor accountability, poor feed back from upper management, poor staffing, "Just Culture" does not solve problems and should be thrown out. Hold individual clinicians responsible for their actions or lack of actions and attempt to correct them so that patient care improves
Review from Operations Dept
indecisions from management. Lack of training.
Review from Operations Dept
Our customers are generally having the worst day of their lives. Some just have more humor about it than others.
Review from Operations Dept
What do you like best about your company?
I daily look forward to clocking out.
Review from Operations Dept
What would you most like to see improved at your company?
QA/QI process needs significant revamping and the education should reflect that. Also the new employee orientation program is best described as lacking. AMR has been wasting time churning out accelerated EMT Basic courses that poorly prepare the participants to actually function in an emergency.
Review from Operations Dept