Bank of Hope Operations Department Employee Reviews | Comparably
Bank of Hope Claimed Company
Headquartered in Los Angeles, Bank of Hope has been providing financial services to the largest Korean American community in the country for 40 years and is today one of the leading Asian American banks in the United States. Bank of Hope serves a multi-ethnic population of customers through 53 full-service branches across nine states and 13 Loan Production Offices adding presence in three additional states. With $20.57 billion in assets, the strength of the Bank lies in our experienced management team, focus on sound risk management and governance practices, and commitment to the communities that we serve. read more
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EMPLOYEE
PARTICIPANTS
184
TOTAL
RATINGS
5333

Bank of Hope Operations Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

willing to share information from top down

Review from Operations Dept

Team players. Committed to getting the job done with efficiency and integrity.

Review from Operations Dept

Have team members help and support each other

Review from Operations Dept

They are polite when speaking?

Review from Operations Dept

They are trying to do their best for the company and employees

Review from Operations Dept

What does the leadership team need to get better at?

Leadership Reviews

They especially the leaders at branches need to be educated to hire/retain/promote bilinguals for the growth of the company. It is pathetic to see BM, OM, AO trying to avoid non Korean customers as they are not able to communicate and capable of understanding their needs.

Review from Operations Dept

It seems that they are only making demands rather than taking care of their employees. There is also a lack of compensation for employees who do a good job.

Review from Operations Dept

Consistency, Transparency, Respect, Consideration, Collaboration, Communication

Review from Operations Dept

I believe the leadership team needs to learn to value people (employees).

Review from Operations Dept

Transparency and directly communicating to all departments through methods such as town halls.

Review from Operations Dept

What is the best part about your compensation package?

Compensation Reviews

Health benefits here are excellent.

Review from Operations Dept

health insurance & 401 k benefit

Review from Operations Dept

401K 75% match and medical insurance.

Review from Operations Dept

Salary, benefits, and annual incentive compensation

Review from Operations Dept

The salary is fair and I like the 401k match.

Review from Operations Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

i can make $20/hr flipping a burger at mcdonalds yet i make $17.50 handling millions of dollars in transactions . . .

Review from Operations Dept

I feel that I’m not being appreciated or promoted for having to deal with things that managers or officers can not handle or manage at branch such as working with non Koreans and/or writing emails on beha

Review from Operations Dept

The salary is too small compared to the amount of work done. The pay needs to be raised.

Review from Operations Dept

The annual evaluation score is not appropriate. It would be nice if SICK DAY that is not used every year is paid, and bonuses are given twice a year.

Review from Operations Dept

When your team understaff and doing the work of 4 people but getting paid for the work of one. What would make it better would be a merit increase .

Review from Operations Dept

What are some of the best things about your team?

Team Reviews

the fact that we ARE a team. we look out for each other and make sure we all are uplifted in all things we do

Review from Operations Dept

Very helpful and coachable. Team players.

Review from Operations Dept

We communicate well and help each other.

Review from Operations Dept

The fact that we have the same korean employee

Review from Operations Dept

They are friendly, kind, hard working.

Review from Operations Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

Stop complaining and start communicating with managers.

Review from Operations Dept

There is too much to explain in such a short frame.

Review from Operations Dept

trust & understanding each other & go together making up for each other's complements.

Review from Operations Dept

What is most positive about the culture and environment at your company?

Environment Reviews

the smiles and uplifting attitudes

Review from Operations Dept

They are supportive. As I noted, integrity is key.

Review from Operations Dept

Pleasant office environment and polite customers.

Review from Operations Dept

The company Bank of Hope is fantastic and help make days easier but in a small environment that every action is scrutinized is not a way to have an even remotely happy work environment.

Review from Operations Dept

We are usually very busy, but it makes time pass quickly. There are no petty fights and everyone works together to make sure everything gets done.

Review from Operations Dept

What needs to change to make the company culture better?

Environment Reviews

It needed to make the transition from only Korean speaking to bilinguals in branches.

Review from Operations Dept

safe surroundings , improved employee work training, communication , thoughtfulness, understanding

Review from Operations Dept

A greater focus on forward-thinking and process improvements in comparison to the way things are done.

Review from Operations Dept

What did you like most about the interview process?

Interviews Reviews

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What would you improve about your company's interview process?

Interviews Reviews

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What makes you most happy at work?

Outlook Reviews

the last few hours before we get to leave

Review from Operations Dept

My work is appreciated. Coworkers within my team are fun to work with.

Review from Operations Dept

I enjoy using my abilities to help the company.

Review from Operations Dept

being able to work, convenient location

Review from Operations Dept

Helping everyone as much as I possibly can and knowing I did everything I could to make others jobs easier, No matter how much ive been trained for it or not.

Review from Operations Dept

What's going wrong and how can it be improved?

Outlook Reviews

Please educate the leaders at branches that they are responsible for writing their own emails.

Review from Operations Dept

I wouldn't say I am excited about going to work. It is a good place to work but career growth is important & merit increase need improvement.

Review from Operations Dept

The company is moving forward, but I feel like I am stuck in the same place.

Review from Operations Dept

I wish there were more rewards for employees who do a good job.

Review from Operations Dept

The management doesn't show the consistency and change the words too often.

Review from Operations Dept

What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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