Better Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Very fast paced but some great learning opportunities and a fantastic onboarding process
Review from Customer Support Dept
What do you like best about the leadership team?
They are so inclusive, intentional, and show that they really care about their employees. I've never worked for a company that has SHOWN how much they care about the well being of their employees and really set them up for success in the workplace and in life.
Review from Customer Support Dept
This place will rock your socks off
Review from Customer Support Dept
It's involvement in the daily operations keeps them connected to what is actually happening in the company. Very effective.
Review from Customer Support Dept
They are always willing to help you learn and give you important training moments. They will go out of their way to make sure that your needs are accommodated.
Review from Customer Support Dept
Open, clear, and communicative. They take 1-on-1s not just to discuss your job performance, but also to get to know you better as a person
Review from Customer Support Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of Better yet.
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What is the best part about your compensation package?
The competitiveness of the compensation is going to keep employees happy to work hard and adds to the list of reasons to stay with such a great company long term.
Review from Customer Support Dept
They are Great. They get the job done
Review from Customer Support Dept
It's the complete package, which includes a great base salary, unlimited PTO and lunch daily.
Review from Customer Support Dept
The Bonus Structure is easy to understand and easy to achieve one as well.
Review from Customer Support Dept
Although I am on my wife's medical plan, Better does offer a great medical benefits package. Their other perks, such as free lunch every day and a fully stocked kitchen, really make employees feel valued
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
There aren't any Compensation reviews of Better yet.
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What are some of the best things about your team?
I always know that I am in a safe space when I am amongst my team. I work with a group of people that are there for me 100%. I feel comfortable and supported by every person on my team.
Review from Customer Support Dept
Open, supportive, and collaborative. A team where I feel comfortable being myself.
Review from Customer Support Dept
Everyone is outgoing, helpful, and willing to jump in and do the work when it needs to be completed
Review from Customer Support Dept
Willingness to teach each other new things
Review from Customer Support Dept
Everyone connects very nicely and get along very well.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of Better yet.
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What is most positive about the culture and environment at your company?
If it's not a regular check in with my manager, it's a regular meeting with the company as a whole to keep spirits high and make sure everyone is mentally, emotionally, and physically in a good place. Not only to work but in life.
Review from Customer Support Dept
It feels like a family. People genuinely want the best for one another
Review from Customer Support Dept
Fun and open to changes.
Review from Customer Support Dept
The people are the most positive part about the culture
Review from Customer Support Dept
Clear communication and support amongst all team members
Review from Customer Support Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of Better yet.
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What did you like most about the interview process?
The managers were friendly and easy to work with.
Review from Customer Support Dept
Casual yet open and inviting to where I could share my thoughts and experience.
Review from Customer Support Dept
There was a happy hour as part of the process and it was easy to understand what the company was all about before doing a formal interview
Review from Customer Support Dept
Facing a variety of tasks that show a broad range of skills, and interviewing with people on different teams
Review from Customer Support Dept
They did a mock call to see if you fit well for the job.
Review from Customer Support Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Better yet.
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What makes you most happy at work?
Having the confidence that any situation I encounter, whether I personally have the answers or not, I will be able to deliver excellent CS due to the overwhelming support from my team and company. The energy is always great and I feel like I get to learn something new and meet someone new every day.
Review from Customer Support Dept
The people around me make it enjoyable
Review from Customer Support Dept
The people on my team that I get to work with daily.
Review from Customer Support Dept
Being able to learn on a consistent basis
Review from Customer Support Dept
Reaching and surpassing our goals as a team
Review from Customer Support Dept
What's going wrong and how can it be improved?
There aren't any Outlook reviews of Better yet.
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What do you like best about your company?
There aren't any Outlook reviews of Better yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of Better yet.
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