Blizzard Entertainment Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Consistently doing 10+ things at once, keeps you on your toes.
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Review from Customer Support Dept
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I have never had the same day, doing the same thing kind of day in the 6 plus years I’ve been here
Review from Customer Support Dept
What do you like best about the leadership team?
Their communication styles and overall demeanor
Review from Customer Support Dept
Fully committed to leveling up employees, always encouraging, always supportive.
Review from Customer Support Dept
Willingness to listen to feedback and ideas at all levels of the organization.
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Mike is the best boss i have ever worked for. His compassion for people and his employees as well as his approachable attitude continue to amaze me daily.
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Honest, transparent, equally invested in the business and their employees
Review from Customer Support Dept
What does the leadership team need to get better at?
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What is the best part about your compensation package?
Fit-bit intensives are great, all my glasses were paid with the health intensive. (this combined with the discount we get)
Review from Customer Support Dept
Medical coverage, with a chronic illness this is key.
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I would like to see equity options opened to lower levels of leadership.
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Take home pay is on the lower end of expected pay for my position however with profit sharing, tuition reimbursement and quality benefits, it's not too bad.
Review from Customer Support Dept
Regular review & benchmarking against other companies
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
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What are some of the best things about your team?
The diversity and the extreme interest in all the different games we have, making the amount of knowledge in the team infinite!
Review from Customer Support Dept
The CSCs are comprised of some of the most competent, knowledgeable, and friendliest people in our company.
Review from Customer Support Dept
We are diverse and open to more diversity. We strive to better ourselves, the company, and our customer experiences.
Review from Customer Support Dept
Everyone is dedicated to making both our products and our company better on a daily basis.
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My team is great, they cooperate with each other, communicate openly and are driven to make positive changes to the business and themselves
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What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
Having a campus like structure where most of the things you need can be found here definitely takes some pressure out of your mind.
Review from Customer Support Dept
Everyone is encouraged to be themselves
Review from Customer Support Dept
Blizzard is a progressive and open-minded culture. Differences are embraced, diversity is celebrated, and you're always encouraged to share.
Review from Customer Support Dept
Blizzard puts an emphasis on culture. They encourage us to embrace and openly share our passions. The people here are generally happy and positive.
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The core values and mission state drive every decision. You can ask any employee what their favorite core value is, and they'll tell you what resonates with them closest (Play Nice; Play Fair is mine!).
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What needs to change to make the company culture better?
More autonomy & faster decision making
Review from Customer Support Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
My interaction with my co-workers and the environment the company sets for us.
Review from Customer Support Dept
The atmosphere, everyone being themselves.
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Challenges that we need to overcome
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MY friends/coworkers and creating something new that i know will show value.
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Good people, engaging work, and benefits that support my family.
Review from Customer Support Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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