C Space Claimed Company
Our clients call us their Customer Agency. We create rapid insight and business change for brands, putting customers at the heart of companies and solving problems from the customer’s perspective. We keep our clients relevant by building real, ongoing relationships with customers that help them deliver superior experiences, launch successful products and build loyalty. Our customized approaches are tailored to specific business needs and include online insight communities, immersive storytelling, data and analytics, activation events, innovation projects and business consulting. We do this for 200+ of the world's biggest brands, enabling them to drive “Customer Inspired Growth”. read more
A good place to learn with some great people, but poor communication across the company is frustrating, along with division of labor making associate consultant/consultant-level employees pull the brunt of the workload.
What did you like most about the interview process?
The people I met with were great.
What's going wrong and how can it be improved?
Not enough emphasis on shoring up the subscription business. Project work is burning people out and leading to less financial stability.
What are some of the best things about your team?
All Staff meetings tend to be the highlight reel, with little representation from more junior employees who are actually doing the work.
Why do you feel undervalued and what would make you feel better about your compensation?
Actual clarity around pay bands. It has felt like I needed to claw for every dollar I earn here. We can only get raises once every 12 months due to an Omnicom policy, which is not encouraging for people.
What needs to change to make the company culture better?
Executive leadership needs to get closer to the actual work being done rather than chasing McKinsey and Bain. People need to be empowered to actually "tell it like it is" rather than penalized for speaking up. Too much office politics.
What does the leadership team need to get better at?
Strategy is all over the place. The company wants to shift into new offerings while keeping base business, but doesn't know how to actually do those things simultaneously. Too much jargon and hand waving without an understanding of what it's like to actually be doing the work on client accounts.
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