Cloud for Good Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
I've enjoyed working at Cloud for Good, and I'm grateful to be part of the team.
Review from Customer Support Dept
The team is very supportive of personal growth and development
Review from Customer Support Dept
What do you like best about the leadership team?
They listen to team feedback.
Review from Customer Support Dept
They are very transparent and approachable.
Review from Customer Support Dept
The leadership team is very accessible and transparent. They also provide useful feedback and guidance.
Review from Customer Support Dept
Leadership believes and practices open-door communication
Review from Customer Support Dept
They are open, approachable, forthcoming about issues/concerns, and willing to hear criticism and act to address it.
Review from Customer Support Dept
What does the leadership team need to get better at?
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What is the best part about your compensation package?
VTO days are really appreciated.
Review from Customer Support Dept
The PTO is very fair.
Review from Customer Support Dept
In addition to the base salary, there is the opportunity to earn bonuses throughout the year.
Review from Customer Support Dept
The week between Christmas and New Year off!
Review from Customer Support Dept
The bonus structure ensures that those who consistently perform at a high level are fairly rewarded for it.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
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What are some of the best things about your team?
Our ability to collaborate as a remote team.
Review from Customer Support Dept
Everyone is so friendly and clearly happy in their day to day.
Review from Customer Support Dept
It's fun to interact with the team. I know they are all highly skilled and will provide assistance if needed.
Review from Customer Support Dept
We're always willing to jump on a call to think through problems
Review from Customer Support Dept
My coworkers are some of the smartest people I've ever worked with! But they are also kind, thoughtful, helpful, and genuinely care about each other and our clients. It's easy to feel connected even though we all work remotely.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
I can't stress it enough - collaboration, collaboration, collaboration
Review from Customer Support Dept
We are 100% remote and successful and they trust me to do my job. A novel concept for some!
Review from Customer Support Dept
Work-life balance is highly valued.
Review from Customer Support Dept
Work/life balance with working remotely and control over our own schedules
Review from Customer Support Dept
We are committed to supporting each other. There is no stigma about asking for help, and people are eager to jump in and assist. It is expected that you aren't able to know everything, so there are always opportunities to learn and grow.
Review from Customer Support Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
In my case, the interviewing team was very on top of everything - I knew where I stood.
Review from Customer Support Dept
The people were all very nice and it was clear they cared about building their team with people who are truly a good fit.
Review from Customer Support Dept
The demo was a great way to demonstrate my skills hands on
Review from Customer Support Dept
Having to prepare a demo and present it to a panel. It gave me a chance to highlight my skills, but also was a good chance to interact with several employees and gauge how I thought I would fit in at the company.
Review from Customer Support Dept
It was very hands-on and involved individuals from across the organization.
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
Interacting with my team, the nature of the work
Review from Customer Support Dept
My coworkers and my clients.
Review from Customer Support Dept
Working with team members and helping our clients.
Review from Customer Support Dept
Challenging, but rewarding work with our partners
Review from Customer Support Dept
I get to solve business issues, and create useful solutions, for mission-focused organizations. I might not be able to save the world all by myself, but I can empower a bunch of organizations and together we can make a huge difference!
Review from Customer Support Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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