Cotton Patch Cafe Operations Department Employee Reviews | Comparably
A scratch-made Southern food restaurant concept with 45 locations in Texas, Oklahoma and New Mexico read more
EMPLOYEE
PARTICIPANTS
75
TOTAL
RATINGS
668

Cotton Patch Cafe Operations Department Employee Reviews

Briefly describe your overall experience at your company

What do you like best about the leadership team?

Leadership Reviews

There aren't any Leadership reviews of Cotton Patch Cafe yet.
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What does the leadership team need to get better at?

Leadership Reviews

The leadership team needs to gain time management skills. This is shown by their inability to appropriately schedule their managers and their employees. They need to eat the training cost to reach full staff and ensure the smooth functioning of their business.

Review from Operations Dept

understanding the needs of employees

Review from Operations Dept

Pay employees what they are worth. Allow good quality of life.

Review from Operations Dept

What is the best part about your compensation package?

Compensation Reviews

The friendly management and work environment

Review from Operations Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

I believe that the starting pay for employees should be higher. The amount of work expected is more than one person can do and the pay is equivalent to what half a person would get.

Review from Operations Dept

I see other employees that are not living up to the same standards that I was told are required.

Review from Operations Dept

Over worked and under paid. They say managers should be working 55 hours a week but have crazy scheduling requirements that make that imposible. It's more like 70. Promise raises based on good performance but don't deliver. Often bonuses go unpaid.

Review from Operations Dept

What are some of the best things about your team?

Team Reviews

There aren't any Team reviews of Cotton Patch Cafe yet.
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What do your coworkers need to improve and how could you work together better?

Team Reviews

When a coworker sees an issue, instead of adding to the issue, they should take a few minutes to help resolve it. People need to help where help is needed until full staffing is reached. Turnover is high due to the lack of coworker, and management, support.

Review from Operations Dept

They need to preform the job they were hired to do.

Review from Operations Dept

What is most positive about the culture and environment at your company?

Environment Reviews

There aren't any Environment reviews of Cotton Patch Cafe yet.
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What needs to change to make the company culture better?

Environment Reviews

Management needs to step up as leaders and fill in where it is necessary to ensure that the job gets done rather than complaining that the job isn't done while they stand by watching it get worse. Most managers need leadership training.

Review from Operations Dept

A more experienced general manager.

Review from Operations Dept

What did you like most about the interview process?

Interviews Reviews

There aren't any Interviews reviews of Cotton Patch Cafe yet.
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What would you improve about your company's interview process?

Interviews Reviews

they need to be more truthful about their expectations.

Review from Operations Dept

What makes you most happy at work?

Outlook Reviews

There aren't any Outlook reviews of Cotton Patch Cafe yet.
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What's going wrong and how can it be improved?

Outlook Reviews

The company needs to address the poor management skills, lack of coworker cohesion, lack of initiative for completing extra tasks that need completed (managers). Staffing needs to be met and the company needs to eat the cost until it is, rather than expecting high quality from low quality people.

Review from Operations Dept

The manager plays favorites among the employees.

Review from Operations Dept

Who wants to work that many hours on salary when break down is less than minimum wage!

Review from Operations Dept

What do you like best about your company?

Outlook Reviews

The few times they have the correct number of employees

Review from Operations Dept

What would you most like to see improved at your company?

Outlook Reviews

I would like to see the company run efficiently and effectively through additional leadership training, better computer systems (functional), employee cohesion events, and by showing that employees (and managers) are valued as both people and employees.

Review from Operations Dept
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