Coupa Software Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
I feel lucky to be a part of this organization and look forward to our future successes.
Review from Customer Support Dept
Overall I love working at Coupa. The environment, attitude, and effort people put in, are top-notch.
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
Managers use a supportive approach to managing their teams.
Review from Customer Support Dept
Their responsiveness and the mindset of the reverse organization chart where they support me.
Review from Customer Support Dept
Transparent and supportive, give you the opportunity to learn and grow. Level of passion is extremely high, makes you pursue even the toughest task without any fear.
Review from Customer Support Dept
Focussed on Success, internally and externally.
Review from Customer Support Dept
Always helpful and guiding in the correct path!
Review from Customer Support Dept
What does the leadership team need to get better at?
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What is the best part about your compensation package?
The restricted stock awards give all employees real ownership in the success of the company.
Review from Customer Support Dept
The best part of the compensation package are the RSU's.
Review from Customer Support Dept
Stock grants are a bonus - hope everyone realized the value it has.
Review from Customer Support Dept
Stocks at the moment are leading my compensation.
Review from Customer Support Dept
The best part is stock compensation
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I came in underpaid, to prove myself in the role. I feel I have earned a raise, and will approach that topic at the appropriate time with my manager.
Review from Customer Support Dept
Given the scope and charter of my team, I feel I am fairly compensated, however, since I feel I am underemployed and the company could expand my value, my compensation does not reflect the skills and talents I could use to benefit Coupa.
Review from Customer Support Dept
What are some of the best things about your team?
My team collaborates and shares information to ensure that ALL customers are successful.
Review from Customer Support Dept
Our team works together every day and keeps each other up to date.
Review from Customer Support Dept
Always willing to help and support.
Review from Customer Support Dept
collaborative, helpful, fun to work, it is like a 2nd family
Review from Customer Support Dept
We work well together, support each other, and strive to make our customers successful.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
There is a real feeling that every employee is a valued contributor.
Review from Customer Support Dept
We Strive for Excellence, Focus on Results, and Ensure Customer Success.
Review from Customer Support Dept
The culture and the Value system.
Review from Customer Support Dept
No hesitation walking towards anyone on the floor to clear your doubts
Review from Customer Support Dept
Work life balance is a real thing here.
Review from Customer Support Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
The interview process is thorough and really attempts to ensure that every new hire is a good fit culturally in addition to professionally.
Review from Customer Support Dept
It is fairly straightforward and quick.
Review from Customer Support Dept
The interview was personal with many layers. No single skill or check box was going to make or break you, it was more about what you bring to the table as a whole.
Review from Customer Support Dept
There was no pressure in the whole process
Review from Customer Support Dept
The interview process was very personable.
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
I love knowing that Coupa genuinely strives for excellence in all that we do.
Review from Customer Support Dept
I enjoy the investigative nature of my work.
Review from Customer Support Dept
Flexibility, ability to take actions that are in the best interest of our customers and company and being held accountable for it.
Review from Customer Support Dept
Challenging work environment with the opportunity for growth.
Review from Customer Support Dept
meeting my team, laughing, having lunch on Friday
Review from Customer Support Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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