Crossover Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
mostly good except worksmart which is a spying tool which tracks mouse clicks and not productivity
Review from Customer Support Dept
What do you like best about the leadership team?
Understanding and effective, fast paced.
Review from Customer Support Dept
Easy to reach and efficient
Review from Customer Support Dept
Their Understanding of work balance about us
Review from Customer Support Dept
their ownership of the work.
Review from Customer Support Dept
Leadership is not micromanaging all the time and they are always coming up with ways of simplifying processes to make things easier for us and delegating tasks to whoever is better suited for the work.
Review from Customer Support Dept
What does the leadership team need to get better at?
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What is the best part about your compensation package?
very competitive package compared to the local market rate
Review from Customer Support Dept
That it make me feel reliable
Review from Customer Support Dept
they send the payments weekly.
Review from Customer Support Dept
You are working as a contractor, so there are no benefits. Compensation is great if you are located in a 3rd world country, but it might not be so good for workers from the US or West Europe.
Review from Customer Support Dept
Pays well. Help my family
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Low pay for strenuous work
Review from Customer Support Dept
What are some of the best things about your team?
Easy to communicate with and everyone's very smart
Review from Customer Support Dept
Their understanding with each other
Review from Customer Support Dept
earn in dollar, work from anywhere in the world, flexible timings
Review from Customer Support Dept
Mostly we do individual work, although tasks are peer-reviewed, so you can always learn something from the more experienced agents
Review from Customer Support Dept
We work asa team and everyone is involved as a team
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
Being able to work from anywhere and the ability to choose freely from several shifts
Review from Customer Support Dept
The understanding between each other
Review from Customer Support Dept
co operative, helping new resources
Review from Customer Support Dept
You always have the feeling that everyone is doing their absolute best, so you are very motivated to do the same. Note that this does not mean that you are overworked, because managers understand and treat you as an actual person with good and bad days
Review from Customer Support Dept
We work as a team and we have a goal as a team
Review from Customer Support Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of Crossover yet.
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What did you like most about the interview process?
There aren't any Interviews reviews of Crossover yet.
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What would you improve about your company's interview process?
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What makes you most happy at work?
Reaching Zero Ticket Queue at the end of the day/week/month
Review from Customer Support Dept
All type of work and to know about the situation of work
Review from Customer Support Dept
flexible timings of the work
Review from Customer Support Dept
I get to learn something new almost every day, I get to work from my home where I'm most comfortable and I have a strong team of peers and managers always available to help out.
Review from Customer Support Dept
quality productive time doing impactful work
Review from Customer Support Dept
What's going wrong and how can it be improved?
There aren't any Outlook reviews of Crossover yet.
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What do you like best about your company?
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What would you most like to see improved at your company?
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