DexCom Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
It has been pretty good just wish thier was more pay for what we do
Review from Customer Support Dept
Emotionally, mentally, and physically draining. The pay is not worth it.
Review from Customer Support Dept
What do you like best about the leadership team?
They are Forward thinkers/Innovative yet compassionate and leads with integrity
Review from Customer Support Dept
how willing they always are to help you get the solution for our patients needs
Review from Customer Support Dept
What does the leadership team need to get better at?
Understanding what is actually going on with the customer facing operations. Continuous changes that are illogical and do more hard to not only Dexcom, its employees, BUT their patients!
Review from Customer Support Dept
What is the best part about your compensation package?
Retirement Benefit and Health Benefit
Review from Customer Support Dept
We are for the most part, paid well.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
to be paid a little more after being here for some time because most people hired on don't stick with it so I believe the people who do should be compensated for that!!!
Review from Customer Support Dept
What are some of the best things about your team?
Passionate and kind hearted. Hardworking Collaborative
Review from Customer Support Dept
I have a great team very knowledgeable about the product and how to handle tough situations
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
coworkers are depressed, sullen, and lifeless. bogged down by ineffective and unattainable stats that do not improve the amount of patients helped.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Everyone is really happy to be working for the company. Highly motivated and very professional. It makes a very positive and fun and collaborative work environment.
Review from Customer Support Dept
very helpful everyone will try thier best to help you
Review from Customer Support Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of DexCom yet.
Be the first to contribute a review.
What did you like most about the interview process?
Very Casual setting which made me feel at ease answering their questions
Review from Customer Support Dept
What would you improve about your company's interview process?
Can't, it no longer exists for my department. Shipped our jobs overseas.
Review from Customer Support Dept
What makes you most happy at work?
Sense of Purpose. People. Growth Opprtunity. Culture. Benefits. I guess pretty much EVERYTHING. :)
Review from Customer Support Dept
helping others to make thier day better
Review from Customer Support Dept
What's going wrong and how can it be improved?
cyclical nature of clueless managers, poor processes, unnecessary micromanagement (in our department all of us have proven ourselves and were vigorously recruited and trained) . Management all levels would need to actual do the job and interact with patients for at LEAST one week to gain true perspe
Review from Customer Support Dept
What do you like best about your company?
There aren't any Outlook reviews of DexCom yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
There aren't any Outlook reviews of DexCom yet.
Be the first to contribute a review.