Dish Network Operations Department Employee Reviews
Briefly describe your overall experience at your company
Horrible. .they dont care about their employees only their bottom line.
Review from Operations Dept
Good compay,bad decision making/communication from management to employee
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What do you like best about the leadership team?
Flexibilty, drive, determination, and willingness to work with you
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They are looking for ways to stay relevant.
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They have my best interest in mind when making decisions that directly effect my work load.
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Transparent, engaging, realists and driven
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We all work as a team, very good company to work with
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What does the leadership team need to get better at?
Respecting their employees since its their employees that build the complany
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All round better leadership staff
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Not letting rid of good help and inderstanding when someones there for 16 years they deserve a chamce to get ahead
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Big company that don't care how many years u work for them .only how much u sell to the customer
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Everything Start Treating your techs better This Company try to put fear in workes if you don't sell you don't have a job and Managers are very disrespectful to Techs,And Start Paying Techs For Sales technicians are not Sales People and your incentives are Bull
Review from Operations Dept
What is the best part about your compensation package?
The salary itself is decent
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The pay rates are more than fair
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My salary is above average for my area for my line of work
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Extremely competitive when strong performance
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I'm paid very well & very happy
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Why do you feel undervalued and what would make you feel better about your compensation?
They only care about how much money you can make the company. The health insurance is crap
Review from Operations Dept
There is a huge gap between expectations and compensation. The model centers around paying people in the lower quartile or the very bottom.
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Way more pay for the work we do
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Stop forcing sales on technicians and just be glad we donour hob everyday we are the forst to start day and last to leave everyday
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More hours not under 33 hrs is a part time
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What are some of the best things about your team?
We work on several projects together
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Friendly, relaxed, hard-working, fun to work with
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Customer service priority amd teamwork upon peers
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They are smart and collaborative at the right times.
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Collaborative and hard working team members
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What do your coworkers need to improve and how could you work together better?
Used to know most of the coworkers.not anymore
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They are overly sensitive and HR as well as QA is severely out of touch
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What is most positive about the culture and environment at your company?
Little to no HR involvement
Review from Operations Dept
Customer s where the only positive
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You can make common connections with some of the people you work with. There is opportunity to develop new skills.
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Working from home makes life much easier
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helping customers get the best experience
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What needs to change to make the company culture better?
They need to realize that the employees are what make there bread and butter
Review from Operations Dept
New leadership starting with the ground up
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Take into account after 16 years that that technician has goven alot and at anytime shouldnt feel like his job on the line
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Remove the badge report system.
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Letting employees know that they are valued.
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What did you like most about the interview process?
Easy and wxpections told upon interview
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No much. Paperwork .and pay
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Nothing They didn't even discuss my Pay Rate I didn't know how much I was going to make untill my first paycheck
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It was quick, they didn't leave me wondering when I would hear back.
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The format in which questions are asked.
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What would you improve about your company's interview process?
Remove the tests and the number of interviews
Review from Operations Dept
What makes you most happy at work?
The ability to adjust schedule if needed
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Being a tech and driving diffrent places
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The flexibility in my day to day activities.
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seeing the look on customers faces when I have the system connected
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I love my job and making people happy, makes me happy.
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What's going wrong and how can it be improved?
I dont know what can be improved. They started the wireless side and they bit off more than they could chew.
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Probably if dish care about the employees may be better for the company because we're not only employee we are also customer
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Needs New Manegers From the top down they all are the same i think this is this company's Moto
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More often than not there is a fear of termination due to the support and training that is provided. They can set you up to fail. When you are self sufficient and are capable it is frowned upon.
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Outside of my team, people are reluctant to change and improving processes.
Review from Operations Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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