First Advantage IT Department Employee Reviews | Comparably
First Advantage Claimed Company
First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by its proprietary technology and AI, First Advantage’s platforms, data, and APIs power comprehensive employment background screening, digital identity solutions, and verification services. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to hire smarter and onboard faster. Headquartered in Atlanta, Georgia, First Advantage serves customers in over 200 countries and territories, modernizing hiring and onboarding on a global scale. For more information, please visit our website at https://fadv.com/. read more
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EMPLOYEE
PARTICIPANTS
959
TOTAL
RATINGS
27662

First Advantage IT Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

The team has improved since First Advantage first merged with LN and VI. They are more people focused.

Review from IT Dept

the way communication happens in the company

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They inspire and effctively communicate with Employees.

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because they are personable people when you get time about them

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they're transparent and very easy to deal with

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What does the leadership team need to get better at?

Leadership Reviews

Communication, Enterprise-thinking, Maturing the organization

Review from IT Dept

- Controlled growth and efficiencies - there is too much constant change in this organization. - Ownership / accountability - FA has many people who are partially responsible - but in many instances critical processes have no one accountable. This results in huge failures and unhappy customers.

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What is the best part about your compensation package?

Compensation Reviews

Working from home and the PTO.

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compensation is the only thing I got

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special allowance and employees provident fund.

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i would like to work on peak season, that would be my best

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The compensation package is good

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Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

a salary package that actually reflected the duties that i am being asked to perform

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salary within current market ranges

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As my role it didn't compensate me well. It should be based on the market range.

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We should see a continuous growth and increment of the compensation.

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401(k) match is below the industry average for technology workers. Salary is below the industry average for technology workers.

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What are some of the best things about your team?

Team Reviews

they help each other out rather than competing and holding information to themselves.

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easiness to get help if needed

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Working hard and coperative with other teammembers.

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when you get time with the team it is great teamwork

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cooperative and attentive with tasks

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What do your coworkers need to improve and how could you work together better?

Team Reviews

Some coworkers are very brilliant and a great joy to work with. We need to ensure that everyone is continuing to upskill and transcend merely adequate to become the top talent the company requires to be successful.

Review from IT Dept

I feel like I'm on a football team that cannot execute basic plays because we don't have fundamentals down. From an InfoSec perspective, how can I sell our security posture to our customers/auditors/regulators when we can't even keep basic security controls (like Vulnerability scans) operational?

Review from IT Dept

What is most positive about the culture and environment at your company?

Environment Reviews

everyone knows their roles and respects the subject experts.

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I don't know yet a lot about culture & env

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Team Lunch/dinner Time when we are in office.

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its has great people to interact with

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challenging work and cooperative colleagues

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What needs to change to make the company culture better?

Environment Reviews

The culture needs to change from one of "This is not my problem, this is someone else's problem," to "This is _OUR_ problem, and we all play a part in solving it together."

Review from IT Dept

What did you like most about the interview process?

Interviews Reviews

There aren't any Interviews reviews of First Advantage yet.
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What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of First Advantage yet.
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What makes you most happy at work?

Outlook Reviews

Seeing what happened overnight checking emails and JIRA

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the tasks I have to do daily

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Learning new things and implement .

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to be able to feel i can take a product and nurture it into the next level

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challenging work and new projects

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What's going wrong and how can it be improved?

Outlook Reviews

Organization has many silos, long term strategy is not clearly communicated

Review from IT Dept

My immediate department needs additional headcount to deal with the existing workload, let alone take on additional project work. This headcount needs to also be distributed across geographies.

Review from IT Dept

We have contractual obligations to our customers - and we are clearly not striving to meet those obligations. In many cases our management team does not seem to care (e.g. 'FA will move to the cloud irrespective of our clients right to engage and audit controls on that move.')

Review from IT Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of First Advantage yet.
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What would you most like to see improved at your company?

Outlook Reviews

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