Giant Eagle CS Rep Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
Leadership makes an effort to talk to people at the store level. They are accommodating and value workers
Review from Customer Support Dept
They are helpful and are there when you need them
Review from Customer Support Dept
They work hard to keep the company going
Review from Customer Support Dept
They are very upbeat and never are shy to help new employees learn how to do the job.
Review from Customer Support Dept
That they do care about the team members and there health
Review from Customer Support Dept
What does the leadership team need to get better at?
Caring about the people under them
Review from Customer Support Dept
Scheduling and understanding the needs of employees.
Review from Customer Support Dept
Training and not just throwing someone into a job unprepared
Review from Customer Support Dept
relating to the workers who are showing up and doing their jobs well
Review from Customer Support Dept
by treating people like humans instead of numbers. Also, they need to pay more for the work they require you top do.
Review from Customer Support Dept
What is the best part about your compensation package?
Employers paid health care and dental
Review from Customer Support Dept
The benefit packages offered are fantastic
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Compared to similar stores, the benefits are not up to par.
Review from Customer Support Dept
The wages are not competitive for the industry and that has lead to a staffing problem.
Review from Customer Support Dept
As a Pharmacy Technician, I am required to perform continuing education and maintain a state registration to keep my job. We are not paid for the hours we perform our CE, we pay for our own registration fees, and we make the same amount as the cashiers in the store make.
Review from Customer Support Dept
We should all be making more money an hour for the customers we have to deal with.
Review from Customer Support Dept
I work in a specialized department that requires extensive training and feel I should be paid more
Review from Customer Support Dept
What are some of the best things about your team?
we get stuff done and are good at our jobs
Review from Customer Support Dept
that when need to we do work as a team. but still have alot of work to be done.
Review from Customer Support Dept
Everyone is pretty good at what they do honestly. While some are less talkative than others, everyone seems to get along well and help others.
Review from Customer Support Dept
My team is empowered to grow with the company and are all motivated and hard working
Review from Customer Support Dept
We work together and can count on each othee
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
My coworkers need to put their cell phones away while on the clock. If four people are working, you're lucky if two are actually performing the work they're being paid for.
Review from Customer Support Dept
Better training than the minimum
Review from Customer Support Dept
Openly communicate better with each other
Review from Customer Support Dept
Too many call offs are accepted.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
bosses are funny to work with. but can be serious when need to be.
Review from Customer Support Dept
It seems to be more family-oriented than any other job I've had.
Review from Customer Support Dept
We work as a team and are all invested in our job and our store
Review from Customer Support Dept
The customers and the employees
Review from Customer Support Dept
We have a great deal of autonomy and pretty flexible schedules. We also rotate weekends and holidays regardless of seniority.
Review from Customer Support Dept
What needs to change to make the company culture better?
more appreciation and better pay
Review from Customer Support Dept
Managers need to be more active in the company
Review from Customer Support Dept
What did you like most about the interview process?
after you apply you get an interview in days and know if you got the job in less than a week
Review from Customer Support Dept
was more like a conversation and not an interview
Review from Customer Support Dept
It was over rather quickly and I was hired on the spot
Review from Customer Support Dept
The interview was informal. The interviewers told me a lot about the job and company, but they gave me time to relate my personal experience and skills. I felt like they got to know me
Review from Customer Support Dept
The interview process was simple and quick. You are interviewed by an HR rep and then introduced to the department manager where you can ask more specific questions about the position and duties.
Review from Customer Support Dept
What would you improve about your company's interview process?
Have one-on-one interviews instead of group interviews.
Review from Customer Support Dept
More explanation of the job other than the basics
Review from Customer Support Dept
What makes you most happy at work?
coworkers and liking what i do
Review from Customer Support Dept
having a job makes me happy about going to work.
Review from Customer Support Dept
Doing a good job and seeing my close co-workers
Review from Customer Support Dept
Having good coworkers and knowing I’m bu
Review from Customer Support Dept
Working with my coworkers there
Review from Customer Support Dept
What's going wrong and how can it be improved?
The company keeps cutting more and more hours. The expected work pace has become almost impossible and it's negatively affecting customer care.
Review from Customer Support Dept
No teamwork everyone is out for themselves
Review from Customer Support Dept
Long term employees need more hours.
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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