Giant Eagle Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Giant Eagle plays favoritism and is unsympathetic and uncompassionite to your health and well being.
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
All is good there it's ok
Review from Customer Support Dept
That they do care about the team members and there health
Review from Customer Support Dept
They are very upbeat and never are shy to help new employees learn how to do the job.
Review from Customer Support Dept
Leadership makes an effort to talk to people at the store level. They are accommodating and value workers
Review from Customer Support Dept
They work hard to keep the company going
Review from Customer Support Dept
What does the leadership team need to get better at?
Stop playing favoritism and do more than you expect your employees to do. Don't gossip with your employees about other employees. Very unprofessional!
Review from Customer Support Dept
Everything and quit hiring kids.
Review from Customer Support Dept
by treating people like humans instead of numbers. Also, they need to pay more for the work they require you top do.
Review from Customer Support Dept
relating to the workers who are showing up and doing their jobs well
Review from Customer Support Dept
Training and not just throwing someone into a job unprepared
Review from Customer Support Dept
What is the best part about your compensation package?
Employers paid health care and dental
Review from Customer Support Dept
The benefit packages offered are fantastic
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Why do you feel undervalued and what would make you feel better about your compensation?
Everyone is making more than I am including teenagers at McDonald's. I do the work of 3 people and was told no when I asked for an increase. But there are co-workers who do the bare minimum who make a lot more than I do.
Review from Customer Support Dept
I do not care anymore. I am looking at other companies.
Review from Customer Support Dept
Compared to similar stores, the benefits are not up to par.
Review from Customer Support Dept
The wages are not competitive for the industry and that has lead to a staffing problem.
Review from Customer Support Dept
As a Pharmacy Technician, I am required to perform continuing education and maintain a state registration to keep my job. We are not paid for the hours we perform our CE, we pay for our own registration fees, and we make the same amount as the cashiers in the store make.
Review from Customer Support Dept
What are some of the best things about your team?
They are absolutely good and respectful
Review from Customer Support Dept
we get stuff done and are good at our jobs
Review from Customer Support Dept
that when need to we do work as a team. but still have alot of work to be done.
Review from Customer Support Dept
Everyone is pretty good at what they do honestly. While some are less talkative than others, everyone seems to get along well and help others.
Review from Customer Support Dept
My team is empowered to grow with the company and are all motivated and hard working
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Stop stabbing everyone in the back and stop gossiping behind co-workers backs.
Review from Customer Support Dept
Quit being lazy but that work ethic comes from previous managers.
Review from Customer Support Dept
My coworkers need to put their cell phones away while on the clock. If four people are working, you're lucky if two are actually performing the work they're being paid for.
Review from Customer Support Dept
Better training than the minimum
Review from Customer Support Dept
Openly communicate better with each other
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
All is good and productive
Review from Customer Support Dept
Right now? Nothing! I used to love coming to work now I dread it and am looking for a new job.
Review from Customer Support Dept
bosses are funny to work with. but can be serious when need to be.
Review from Customer Support Dept
It seems to be more family-oriented than any other job I've had.
Review from Customer Support Dept
We work as a team and are all invested in our job and our store
Review from Customer Support Dept
What needs to change to make the company culture better?
Everything. The store is loaded with drama and back stabbing.
Review from Customer Support Dept
more appreciation and better pay
Review from Customer Support Dept
Managers need to be more active in the company
Review from Customer Support Dept
What did you like most about the interview process?
I had a good and productive one
Review from Customer Support Dept
Asked me a lot of questions to get to know me as a person and my work ethic.
Review from Customer Support Dept
after you apply you get an interview in days and know if you got the job in less than a week
Review from Customer Support Dept
was more like a conversation and not an interview
Review from Customer Support Dept
It was over rather quickly and I was hired on the spot
Review from Customer Support Dept
What would you improve about your company's interview process?
Quit hiring kids kids kids.
Review from Customer Support Dept
Have one-on-one interviews instead of group interviews.
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More explanation of the job other than the basics
Review from Customer Support Dept
What makes you most happy at work?
All are good people and they are respectful
Review from Customer Support Dept
I like dealing with most of the public.
Review from Customer Support Dept
coworkers and liking what i do
Review from Customer Support Dept
having a job makes me happy about going to work.
Review from Customer Support Dept
Doing a good job and seeing my close co-workers
Review from Customer Support Dept
What's going wrong and how can it be improved?
The company keeps cutting more and more hours. The expected work pace has become almost impossible and it's negatively affecting customer care.
Review from Customer Support Dept
No teamwork everyone is out for themselves
Review from Customer Support Dept
Long term employees need more hours.
Review from Customer Support Dept
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