Greenhouse Software, Inc. CS Rep Employee Reviews
Briefly describe your overall experience at your company
Love the company culture. Love the people. Benefits and compensation could be A LOT better.
Review from Customer Support Dept
Review from Customer Support Dept
Greenhouse is EXACTLY where I want to be now in my career and I would not change anything!
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
Really thoughtful leadership with a strong bias towards purposeful action!
Review from Customer Support Dept
They remain authentic and accessible even as we have scaled. They are thoughtful and transparent even when dealing with tough decisions.
Review from Customer Support Dept
I love that our leadership team has been able to turn on a dime with regards to keeping pace with the current issues of the pandemic, injustices against black people and mental health. They have been very thoughtful by providing support and updates to make sure we are in the know!
Review from Customer Support Dept
They listen to every employee at the org, regularly keep us updated with changes, value our input, and are transparent in regards to how every decision is made and why.
Review from Customer Support Dept
They are open to feedback and transparent about what they are working on and the direction the company is taking. They always support my growth
Review from Customer Support Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of Greenhouse Software, Inc. yet.
Be the first to contribute a review.
What is the best part about your compensation package?
The best part is my salary - I make a good salary for the work I do.
Review from Customer Support Dept
Great health benefits as well as mental health options while we are in quarantine
Review from Customer Support Dept
Salary is on par for industry; regular increases and promotions.
Review from Customer Support Dept
It's based on my performance and impact on the company.
Review from Customer Support Dept
They paid me more money than I asked for because that's what they found to be fair for the market. That's unheard of in most companies!
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Compensation is non-negotiable because each role sits within a given salary band, but salary bands are also not disclosed so it's difficult to establish what's fair.
Review from Customer Support Dept
tasks are not fairly divided. some team members are overworked while others do nothing. team members who take on more are not compensated accordingly.
Review from Customer Support Dept
I definitely feel valued and the time off/family leave, etc is all wonderful. I hope we can get to a place where we offer 401k match, but it is very normal for startups to not offer at this stage.
Review from Customer Support Dept
What are some of the best things about your team?
People are hard-working and sharp. Everyone is willing to collaborate and teams have a great culture of fostering personal and professional growth.
Review from Customer Support Dept
Everyone is motivated and committed to the work but also to having fun. It's a good balance that keeps the job enjoyable!
Review from Customer Support Dept
My team is very supportive both as teammates but also just as good people and I trust them 100%
Review from Customer Support Dept
We all jump at the chance to help one another out.
Review from Customer Support Dept
the people are very genuine!
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of Greenhouse Software, Inc. yet.
Be the first to contribute a review.
What is most positive about the culture and environment at your company?
There's a genuine culture of entrepreneurship and belonging. Everyone can be their true self and hustle for work that is meaningful to them.
Review from Customer Support Dept
Greenhouse is extremely thoughtful about inclusion and belonging. We have ERGs and a People team who is very dedicated to making sure everyone has what they need to be successful, especially during the pandemic.
Review from Customer Support Dept
Greenhouse does an amazing job hiring self aware people that fall into the work hard/play hard bucket which is amazing. The work environment is very supportive at all levels.
Review from Customer Support Dept
We value diversity and celebrate voices, traditions, and interests of everyone at our org.
Review from Customer Support Dept
I can't imagine a more collaborative place to work and it's my favorite part of being at Greenhouse
Review from Customer Support Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of Greenhouse Software, Inc. yet.
Be the first to contribute a review.
What did you like most about the interview process?
100% transparency. I knew what to expect from the interview process from day one and the longest gap between touch points was 36 hours. They're just really really efficient.
Review from Customer Support Dept
It's structured to mitigate bias
Review from Customer Support Dept
The interviewer were really prepared and put me at ease which allowed me to focus on their questions and my responses.
Review from Customer Support Dept
I love that they had a Take Home Assessment so you could be evaluated on the level of work you would be performing in the role, as opposed to interview after interview of answering questions about yourself.
Review from Customer Support Dept
the onsites where you get to meet lots of people in different teams
Review from Customer Support Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Greenhouse Software, Inc. yet.
Be the first to contribute a review.
What makes you most happy at work?
I really enjoy the people I work with! Smart is an understatement for my colleagues and it's hard not to feel like I've learned something new each day.
Review from Customer Support Dept
My colleagues and the autonomy I have around projects.
Review from Customer Support Dept
Working with customers as part of the Customer Success team!
Review from Customer Support Dept
I like learning new skills that Greenhouse provides a generous L&D stipend for.
Review from Customer Support Dept
Customer Success stories make me happy and feel rewarded
Review from Customer Support Dept
What's going wrong and how can it be improved?
There aren't any Outlook reviews of Greenhouse Software, Inc. yet.
Be the first to contribute a review.
What do you like best about your company?
There aren't any Outlook reviews of Greenhouse Software, Inc. yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
There aren't any Outlook reviews of Greenhouse Software, Inc. yet.
Be the first to contribute a review.