HCSS Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
They care about all employees. I believe the actions shown during COVID clearly showed how strong our culture is and that people come before money.
Review from Customer Support Dept
Great internship here at HCSS! 10/10 recommend.
Review from Customer Support Dept
They are very transparent and keep the entire company in the loop as to what the future entails. They are also really helpful in any questions you might have in settling into the company.
Review from Customer Support Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of HCSS yet.
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What is the best part about your compensation package?
I think we are very competitively paid. I don't think there are many other companies in our area that come close, except maybe Oil and Gas, but we offer stability and consistency in pay.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
There aren't any Compensation reviews of HCSS yet.
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What are some of the best things about your team?
My team cares deeply about the customers and our company. We show pride in what we do and ensure our customers get help fast and all their needs met. People are proactive and look for opportunities to make someone's life easier, rather than just trying to get off the call.
Review from Customer Support Dept
My team gets along great with one another.
Review from Customer Support Dept
My team was really fun and a great group of people to work with
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of HCSS yet.
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What is most positive about the culture and environment at your company?
All teams have a great cohesion and the right fit for our company. We have hired the right people who are passionate about the same things, so there isn't much friction.
Review from Customer Support Dept
Everybody is so friendly and it feels like I am coming to work with my family members.
Review from Customer Support Dept
The environment is really nice and inclusive.
Review from Customer Support Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of HCSS yet.
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What did you like most about the interview process?
Executive members are involved. We protect our culture, so we need to ensure that we take company fit over department fit.
Review from Customer Support Dept
I liked that the interviewers were conscious of my time despite their busy schedule. Interviews were scheduled back-to-back so that I did not have to drive into town a second time.
Review from Customer Support Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of HCSS yet.
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What makes you most happy at work?
The thing that makes me most happy at work is helping our customers be more profitable.
Review from Customer Support Dept
When I am able to solve issues or help someone be better than they were yesterday.
Review from Customer Support Dept
What's going wrong and how can it be improved?
There aren't any Outlook reviews of HCSS yet.
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What do you like best about your company?
There aren't any Outlook reviews of HCSS yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of HCSS yet.
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