HealthStream Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
There aren't any reviews of HealthStream yet.
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What do you like best about the leadership team?
There aren't any Leadership reviews of HealthStream yet.
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What does the leadership team need to get better at?
Appreciating their employees and really meaning it.
Review from Customer Success Dept · Posted 15 hours ago
What is the best part about your compensation package?
There aren't any Compensation reviews of HealthStream yet.
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Why do you feel undervalued and what would make you feel better about your compensation?
If I wasn't worried about constantly just being laid off, even after being there for over nine years would help me feel appreciated
Review from Customer Success Dept · Posted 15 hours ago
The pay is low, benefits aren't great, and turnover rate is very high with young people. The company doesn't seem to realize that in a society where start up companies are paying well with great perks, you can't keep the next generation of tech workers by compensating them with bare bones pay.
Review from Customer Success Dept
What are some of the best things about your team?
My co workers and how we help customers
Review from Customer Success Dept · Posted 14 hours ago
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
Everyone is so nice and seems to genuinely care about you and the work you're doing.
Review from Customer Success Dept
What needs to change to make the company culture better?
The management is very belittling and it's very cliquish. If you're a team player dedicated, and have good surveys your manager will still try to pick out the negative.
Review from Customer Success Dept · Posted 14 hours ago
What did you like most about the interview process?
The interview questions were word for word from the first google search result I found when preparing for this interview. They even asked them almost in the same order
Review from Customer Success Dept
What would you improve about your company's interview process?
It's hard to get talent acquisition to respond to emails or applications. I was also told that they would pick someone from a college over someone that had experience or was a previous employee even and so half of the time your application gets overlooked and you never get an opportunity.
Review from Customer Success Dept · Posted 14 hours ago
What makes you most happy at work?
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What's going wrong and how can it be improved?
It starts with management not belittling their employees, especially when their long-term tenured employees that have great customer satisfaction surveys. Management quick to toss out long-term employees just to get their own raise.
Review from Customer Success Dept · Posted 14 hours ago
What do you like best about your company?
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What would you most like to see improved at your company?
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