Hot Topic Sales Manager Employee Reviews
Briefly describe your overall experience at your company
The constant change in employees/ rotating door is laughable
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What do you like best about the leadership team?
I'm a KH at my store. I love all of our managers and we all get along really well and work well together.
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Personality, training and development, caring, and the atmosphere they create.
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Willingness to connect and look for solutions through input at the source
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Hot Topic is very focused on development and retention of current employees and as a result the leadership is very invested in their talent. In my time at Hot Topic I've found many leaders willing to help me grow and build both professionally and personally
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they're kind, cool, and always on top of things. They make it fun for me to work there!
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What does the leadership team need to get better at?
they need to maintain an open and honest conversation with their employees, and actually provide feedback not just say "Work harder" and claim that your statements are just excuses.
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If you ask for someone to call you they should prioritize that. They don't. They view you as expendable and replaceable.
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Not losing their temper, and being realistic
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Management as a whole. A new team would be nice considering the gossip and rumors going around spread by MANAGERS.
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They need to stop eating chips and dip while the rest of the associates work very hard.
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What is the best part about your compensation package?
I have no complaints so far about my compensation package.
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Store discounts, hours, and flexibility
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Decent Health insurance for pretty cheap monthly
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As of recently I haven’t been impre
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A Very generous Employee discount
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Why do you feel undervalued and what would make you feel better about your compensation?
I'm considered a manager and I make 8.50/hr. That is not a living wage. I cannot even pay my basic bills with that. We are not allotted enough hours for me to work enough to pay my bills. The amount they expect from us for so little pay is absolutely unacceptable.
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Better pay and actually benefits not just discounts
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I would feel better if I got a compensation.
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We get hours based on weekly sales, not on needs of the store.
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As part of the management team, pay should start at $10 an hour. Even for key holders. We deal with the same customers and have the same responsibilities as assistant managers and are paid over $1 an hour LESS than them.
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What are some of the best things about your team?
We get along with each other, we are considerate of each other, and we communicate well.
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Diversity, all different interests, all different ages and personalities.
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That I get to work with my best friends
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We all work together as one big unit with the same mission. We are good at helping each other out and know what each other need. And we all care about each other. We have a great work ethic as a store.
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We’re cohesive, respectful of ea
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What do your coworkers need to improve and how could you work together better?
Togetherness, everybody's againsy each ofher due to the high stakes and competitiveness that we have to display if we want MORE HOURS.
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Never had meetings in my store
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Better communication, more overlapping schedules and more trust in the team.
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They are all 16-17 and don’t socialize.
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I think coworkers don't care because they know their hard work will not be recognized.
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What is most positive about the culture and environment at your company?
Everyone is supportive of each other. Everyone is very understanding and kind with each other.
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I love that I am able to both be myself and work in an environment where I can help customers with things that I am knowledgeable about and enjoy as well as try to learn what I can from my management team.
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That they are very inclusive. Growing up my fashion style was a bit out there and hot topic was where I would go to feel normal.
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Laid back and you get to be you. Tattoos, piercings and all in a great environment all about music and entertainment.
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The LGBTQ acceptance environment and love of pop culture.
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What needs to change to make the company culture better?
Management team change needs to happen
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Managers need to do the work themselves, instead of making the associates do all the work, then nominate managers for the commission or credit.
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Management needs to change due to lack of leadership
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Support your stores! We are literally making the money for the company but we get treated and paid the worst.
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they need to care about the people more
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What did you like most about the interview process?
The interview felt more like having a conversation and getting to know the SM and vice versa rather than an awkward job interview.
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My boss wanted to get to know me as a person as well and my work ethic
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It was very friendly and not very nervous making. I felt like I was being brought into a good environment.
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It was quick and easy
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Sitting down and hearing about the company and my managers journey from a sales associate to store manager.
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What would you improve about your company's interview process?
Maybe more job experience because sales have fallen dramatically because of the people with lack of experience or lack of concern for their job.
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They do 2 rounds of interviewing. 2 diferent managers interview you, asking many of the same questions. The interview process itself is rigid for what it is: only being paid minimum wage and only working 2 or 3 days a month.
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drug tests should be required
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What makes you most happy at work?
My team and how we all support each other
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That I get to see my coworkers
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Watching customers smile while saving money and meeting people with similar interests.
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I love the customer service aspect
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Being able to help customers find products that effectively express themselves as well as growing and developing my team
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What's going wrong and how can it be improved?
I am overworked and underpaid. I got hired upon my college degree... to be paid 8.50 and hour.
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I don't think there are enough words to describe what should change
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Many customers are displeased with the website orders, as well as the lack of stock in our store. Many licenses aren't selling as well, and a higher demand for more fashion based clothes is repeatedly requested. Less spongebob, more Tripp.
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Loyalty sign-ups shouldn't be graded, employees should not be asked to time themselves on each individual task. Regular employees should not have to fight for their jobs and hours after seasonal employees are brought on. Training could also be exponentially better.
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The way associates are treated by managers is sad and demeaning. We are treated like we’re stupid. I’ve worked there for two years and I get treate
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