In Home Support Services Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Not great. It's the good people that care for their clients that keep the place running
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
They are always supportive to their employees
Review from Customer Support Dept
i love the communication and trust we have together.
Review from Customer Support Dept
I've never met them but they're mostly always very nice
Review from Customer Support Dept
There is no real leadership when you work for IHSS. The local union, SEIU, tries but fails to do anything for IHSS workers.
Review from Customer Support Dept
I like how it is group motivated to do better as a whole and individually for the work providers as well as the recipients.
Review from Customer Support Dept
What does the leadership team need to get better at?
helping providers when they have an issue regarding payment for hours worked.
Review from Customer Support Dept
Unclear how to answer. There needs to be more communication and actual checking into peoples cases.
Review from Customer Support Dept
Get involved. Contact their workers. Maybe even call back every now and then. A hand to help research any way to help our clients would be nice. We are constantly alone in caring for our clients
Review from Customer Support Dept
The company needs to be on same page also to back up the providers more instead of dismissing anything we say
Review from Customer Support Dept
Paperwork explination and form filing explination
Review from Customer Support Dept
What is the best part about your compensation package?
Insurance payment for miles and various things.
Review from Customer Support Dept
the benefits from the clients i work witht hey
Review from Customer Support Dept
I domt have to do too much when it comes to putting in my hours
Review from Customer Support Dept
The fact that we now get overtime is a wonderful attribute.
Review from Customer Support Dept
just medical is covered if enough hours per month is worked
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Yes, I do! I would feel better if the organization as a while treated its providers better, appreciated and cared about.
Review from Customer Support Dept
I care for a persons life and get paid less than minimum wage.
Review from Customer Support Dept
Caregiving is an important job but it is horribly compensated and most people wouldn't do it because the pay is horrible
Review from Customer Support Dept
We are paid less than any other AIDS in the state
Review from Customer Support Dept
Our rate of pay for all the demands of this job
Review from Customer Support Dept
What are some of the best things about your team?
We work together to get the job done.
Review from Customer Support Dept
Since I do in-home caregiving, the clients are the best since there are the true consumers of the "products" of my service to them.
Review from Customer Support Dept
they arent afraid to voice their opinions
Review from Customer Support Dept
That I dont have to meet up with anyone before work
Review from Customer Support Dept
I myself am basically my own team when it comes to this area and I like that freedom.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Being more respectful and open to communication
Review from Customer Support Dept
We don't work with anyone
Review from Customer Support Dept
Communication effective reliable responsive to needs
Review from Customer Support Dept
we all work individually at different clients homes
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
They are diverse and care about you and everyone.
Review from Customer Support Dept
again, since it is a job-based in the homes of the consumers/clients, it depends on day today, but over all it is positive as long as the clients are happy and healthy.
Review from Customer Support Dept
the clients are beautiful people
Review from Customer Support Dept
Everything about the ihss company
Review from Customer Support Dept
It depends on who your recipient is. There is no specific culture at IHSS.
Review from Customer Support Dept
What needs to change to make the company culture better?
Being at the actual office is stressful. But working with the client is amazing.
Review from Customer Support Dept
What did you like most about the interview process?
I liked the way that they are down to earth
Review from Customer Support Dept
It was several years ago, and not like typical interviewing processes. since in my case, I already personally knew most of my clients, it was a matter of the consumer telling the organization who they chose to be their in-home caregiver.
Review from Customer Support Dept
it wasnt too uptight or cold
Review from Customer Support Dept
It was a group thing.
Review from Customer Support Dept
It was very easy for me
Review from Customer Support Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of In Home Support Services yet.
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What makes you most happy at work?
My client and the other family members
Review from Customer Support Dept
Seeing my clients well taken care of by myself is that the entire system of prover/client dynamics stays positive, via my ability to earn a liveable income. when that balance shifts, it can become hard to stay happy at work.
Review from Customer Support Dept
being with my clients makes mehappy
Review from Customer Support Dept
My client. Knowing I am able to help
Review from Customer Support Dept
Knowing that I make a difference in my clients life everyday makes me extremely happy.
Review from Customer Support Dept
What's going wrong and how can it be improved?
The client is unbearable and not very nice. I would like a new client but its hard to get a switch although the company calls all the time
Review from Customer Support Dept
Work ethic and communication roles not being lived up to
Review from Customer Support Dept
more employee care and better pay
Review from Customer Support Dept
What do you like best about your company?
There aren't any Outlook reviews of In Home Support Services yet.
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What would you most like to see improved at your company?
More hours for myself and others
Review from Customer Support Dept