Ivalua Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
Smooth integration with the help of the team and Ivalua events. A pleasant working environment.
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
They are available in case needed.
Review from Customer Support Dept
openness to new ideas and their commitment to transparent communication.
Review from Customer Support Dept
take care of employees, seminary
Review from Customer Support Dept
the transparency and very approachable
Review from Customer Support Dept
The culture and listening/hearing people aspect of the management.
Review from Customer Support Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of Ivalua yet.
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What is the best part about your compensation package?
The best part in my compensation is Varible
Review from Customer Support Dept
the additional benefits, flexibility, and recognition make the overall package very rewarding.
Review from Customer Support Dept
salary, bonus and CSE benefits
Review from Customer Support Dept
Half yearly variable pay which is being given to us
Review from Customer Support Dept
The bonus is pretty good.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
The salary is below average for the city.
Review from Customer Support Dept
market standard compensation, Promotion, designation. Its almost 3 years still no promotion and salary also low as compare to my friends at same role and experience ~7years in different company
Review from Customer Support Dept
Fair growth in compensation as per market standards
Review from Customer Support Dept
give the appraisal as per the experience and market value
Review from Customer Support Dept
Better compensation close to the market standards
Review from Customer Support Dept
What are some of the best things about your team?
They are always helpful and friendly
Review from Customer Support Dept
The good teamspirit and collaboration
Review from Customer Support Dept
Our team brings together people with different backgrounds and skill sets, which makes our discussions richer and our solutions more creative.
Review from Customer Support Dept
excellent cohesion and a very good atmosphere
Review from Customer Support Dept
They are very competent, they've very good skills. They're always there when we need to help other team.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
They should stop the internal politics
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
The environment in my company is very good
Review from Customer Support Dept
Still allowing friendly events to still feel like we are a startup
Review from Customer Support Dept
The company truly values work–life balance and employee well-being. There’s flexibility, trust, and a genuine f
Review from Customer Support Dept
mutual assistance between teams, lots of events for cohesion
Review from Customer Support Dept
People are very helpful.....cross departmental collaboration
Review from Customer Support Dept
What needs to change to make the company culture better?
1) Get some good work 2) Supportive Executive team 3) Better pay
Review from Customer Support Dept
What did you like most about the interview process?
There aren't any Interviews reviews of Ivalua yet.
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What would you improve about your company's interview process?
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What makes you most happy at work?
I am learning new things on a daily basis and emproving skills
Review from Customer Support Dept
A positive work environment with good communication, respect, and balance makes me genuinely happy and productive.
Review from Customer Support Dept
The good atmosphere with the team
Review from Customer Support Dept
Help other people, team and work with great colleague
Review from Customer Support Dept
positive environment and happy people around
Review from Customer Support Dept
What's going wrong and how can it be improved?
Not enough collaboration with the team in front of the clients. We have too many people between the dev (IT, extranet, product Ivalua) and the people in front of the client. We loose information and some people do some choices out of the real context and needs of the clients and teams
Review from Customer Support Dept
It really depend on the day and the situation. When we are in a difficult period, it's complicated to movate ourself to come to work when we have some customers not cooperative
Review from Customer Support Dept
1) Believe in employees 2) Retain employees ( as most of the coworkers are resigning ) 3) Please pay a little better , at least who are there in Ivalua for long
Review from Customer Support Dept
The RUN department is a "shield" for others productive department. It will be great if the RUN won't be alone in front of customers during crisis.
Review from Customer Support Dept
Some part of management do not seems caring about people they manage. Solution architecture is growing older and is hard to maintain. Tools aren't the easiest even if it is improving, still missing some points.
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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