Lids Sales Manager Employee Reviews
Briefly describe your overall experience at your company
What do you like best about the leadership team?
We are hard workers always
Review from Sales Dept
I really like my DSM who worked really quickly and hard to get things done.
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Transparency, good communication, generally realistic goals.
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What does the leadership team need to get better at?
Communication, leadership, treating their workers like people,
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Better communication, and leadership with the employees
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Stop the discrimination and harassment
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Actually listen to us on the sales floor. It's not that goddamn hard but they make it that way.
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What is the best part about your compensation package?
Decent discount, good 401K match, reasonable PTO.
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Why do you feel undervalued and what would make you feel better about your compensation?
A few extra dollars an hour would help, my store manager treating me with basic human decency.
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I was doing everything that a store manager is supposed to do but I was not getting the recognition or pay I deserved.
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I'm an asst manager but getting paid the same as a new sales rep
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If I got a little more pay for being a manager
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I was a store manager and made significantly less than the manager before me that I trained. When I stepped down to a part time employee after being with the company for five years my pay became minimum wage.
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What are some of the best things about your team?
After i trained a new employee they would do great and we had a bond
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That were all being screwed over. My entire group left after I did.
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We all work good as a group and we all get along together
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My workers within my store and within other stores were extremely helpful if there was a problem .
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Generally fun people to work with
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What do your coworkers need to improve and how could you work together better?
Treating each other like people with decency and respect
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They need to want to be here and want to get paid, not to be here to play on there phones and then go home
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What is most positive about the culture and environment at your company?
Were all in the same boat so we never put each other down. Really good respect between us all. Even our manager, who was more job-oriented and not as social, understood that.
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The customers are really nice
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That i know if i mess up i will get told but also they will fix any mistakes i do if its not too big
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Have fun , sell hats.
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Room for growth, focus on having fun with the customers while actually meeting their needs & getting to know them.
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What needs to change to make the company culture better?
Better managers with actual social skills and an understanding of how to treat others.
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better management and better communication
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Harassment and discrimination constantly everyday
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Have managers that know what there doing. Our FM thinks he's trying to be a cool guy that is 35 acting like a 23 year old. Better screening for management.
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What did you like most about the interview process?
The interviewing process went smoothly
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Honest and realistic question asked
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My old manager hired me and he was great. I miss him
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He asked simple questions and explained each one to me without me needing to ask
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It was quick and easy.
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What would you improve about your company's interview process?
They will hire anybody desperate for a job and who knows nothing about lids. We found 5 people and they all quit in under a month.
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Ask if they actually know anything about the teams there selling to better help the client. COMMON SENSE, dear god. It's not hard to sell a hat but come on know the team
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What makes you most happy at work?
Being able to help other people find there needs
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That i get to hang out with a long time friend of mine that i have known for 16 years
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Completing goals I set for myself and the store.
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Positive reinforcement, lots of room for self-direction, independent thought & decision making.
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What's going wrong and how can it be improved?
Wanting my manager to treat us with respect
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a better environment and better management
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The corporate aspect is a joke after it was bought-out by a new company they made it harder on us. Cut-out the bonus system and started paying supervisors/managers less. Both district managers we had never learned how to use the embroidery machine and kept giving out the wrong discounts on items.
Review from Sales Dept
We are a store that gets daily shipments of maybe 4-5 boxes that are packaged by a five year old that is damaged by the way its shipped. There is no security system or cameras. For the store to operate at 100% weekly we need about 150 hours to maintain and keep up with the store but we only get 100
Review from Sales Dept
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What would you most like to see improved at your company?
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