Matic Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
The leadership team at Matic is constantly looking for ways to improve the employee experience. You can tell they really care.
Review from Customer Support Dept
Allow me to utilize my preferred workflows with little oversight.
Review from Customer Support Dept
The leadership team goes the extra mile to make sure everyone here is valued,cared and matters.
Review from Customer Support Dept
Good Leadership and Good People
Review from Customer Support Dept
They are great at communicating throughout the company.
Review from Customer Support Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of Matic yet.
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What is the best part about your compensation package?
I really like unlimited PTO.
Review from Customer Support Dept
Health Benefits and Good Compensation
Review from Customer Support Dept
100% of Health, Dental, Vision
Review from Customer Support Dept
I really like the unlimited paid time off we are offered.
Review from Customer Support Dept
The unlimited paid time off and stock in the company. It shows that we are all part of the company and have ownership in its outcome.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
There aren't any Compensation reviews of Matic yet.
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What are some of the best things about your team?
My team works really well together. It's easy to get help when you need it.
Review from Customer Support Dept
We work together to help our customers.
Review from Customer Support Dept
Teamwork and Good Leadership and best Company
Review from Customer Support Dept
Communicate well, everyone is friendly, and everyone is always willing to help someone else!
Review from Customer Support Dept
I think our team is always willing to go the extra mile for each other, whether in personal areas or in work situations. They are really giving, especially when someone is in need. Regarding work, from personal experience, they are always willing to make time to help each other out with questions.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
Everyone encourages everyone in our office.
Review from Customer Support Dept
Good leadership and Good Team member
Review from Customer Support Dept
Coworkers are always happy to help answer any questions.
Review from Customer Support Dept
Everyone is very kind and welcoming. I also like how easy-going yet motivating the management team is. I've worked at other places that get on you for stopping to talk at all with coworkers, and Matic is a nice change from that. The managers are very understanding, as well.
Review from Customer Support Dept
Everyone seems to be on the same team- "one team, one dream" is one of our isms and it rings true throughout the company
Review from Customer Support Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of Matic yet.
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What did you like most about the interview process?
The person that interviewed me was very open and honest about expectations.
Review from Customer Support Dept
Good and easy to understand
Review from Customer Support Dept
Was not very nerve-racking. They made me feel comfortable.
Review from Customer Support Dept
I enjoyed how flexible they were here and let the interview be either in person or remote. I also liked how quickly they got back with us regarding a decision- they got back in 2 days.. And they were very communicative the whole time.
Review from Customer Support Dept
What I loved most is that I was able to be myself and they didn't make me feel uncomfortable with the questions they asked.
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
Helping our client base with their insurance needs/concerns.
Review from Customer Support Dept
Being able to help a customer. Having a company who supports you and shows they support you from the CEO down to the managers.
Review from Customer Support Dept
Team work and happy people
Review from Customer Support Dept
The people are very friendly.
Review from Customer Support Dept
I enjoy working with my coworkers. I also enjoy being able to work in an environment where the management works hard not to be micro-managing because that actually motivates me to work harder, knowing that we have the freedom to work hard on our own but we won't be critiqued every 5 minutes.
Review from Customer Support Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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