Medallia Operations Department Employee Reviews
Briefly describe your overall experience at your company
Review from Operations Dept
What do you like best about the leadership team?
Great Vision, Good Ground level alignment to map the vision with Goals, Great process excellence goals
Review from Operations Dept
their work to address new and existing challenges
Review from Operations Dept
They are good at talking.
Review from Operations Dept
Their transparency, involvement, clarity of goals and direction, and dedication to innovation.
Review from Operations Dept
They do notice when someone goes the extra mile and congratulates them. They recognize the effort we make.
Review from Operations Dept
What does the leadership team need to get better at?
Communication around Year-End Review and promotion cycle BEFORE cycle is underway, and through official channels.
Review from Operations Dept
Address what matters to employees and identify how that can be used to empower employees to meet company goals. Goals from the top without attention to how that impacts the resources necessary to accomplish them lack a realistic path to achieving those goals
Review from Operations Dept
A clear goal needs to be set set for the future. Lot's of changes happening everyday. Most of them don't look co-incidental.
Review from Operations Dept
There is extremely wasteful practices throughout the company. These are easy targets that can potentially result in massive savings, if only someone would take the time to identify and make the decision to change them.
Review from Operations Dept
What is the best part about your compensation package?
Meeting the competitive global market for now :)
Review from Operations Dept
the 401k option and health insurance
Review from Operations Dept
Fair base salary and strong health benefits
Review from Operations Dept
The Christmas bonus (1 month salary)
Review from Operations Dept
Excellent salary, fantastic parental leave
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Pay rises to keep up with inflation, for last two years we have received less than inflation pay rises, which then overall means any rise is negated by rising costs.
Review from Operations Dept
Am paid significantly below my performance and Glassdoor coworker rates in my location, company, and position, while being a top-performer with company awards and top ratings from manager and coworkers in reviews.
Review from Operations Dept
The appraisals and the benefits across the geographies are widely mismatched. Concept of PPP isn't applied correctly and it leads us to a situation where some geographical locations are in better of position from the net TC value. Likewise opportunities across different departments are not equal.
Review from Operations Dept
As a product company the CTC could be better as per industry
Review from Operations Dept
Medallia needs to understand their employees and more importantly, if they absorb a company; considering what was the guidance these companies had that drove them to be leaders in their countries/region, and compensate based on that guidelines and not the ones that are "company based"
Review from Operations Dept
What are some of the best things about your team?
Full team is committed to doing quality work.
Review from Operations Dept
diversity in thought and expression
Review from Operations Dept
We are open and transparent with each other.
Review from Operations Dept
Bright, hard-working, creative, and collaborative.
Review from Operations Dept
Passionate, respectful, proactive, detailed, kind, and smart.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
Don't be biased and just licking boots to grow
Review from Operations Dept
A lot can do better at being more respectful and professional. I have witnessed unacceptable behavior where you would think it would be addressed to the employee but yet they continue to be rude and childish.
Review from Operations Dept
What is most positive about the culture and environment at your company?
Medallia is very understanding and supporting of working parents and provides flexibility that is important to families.
Review from Operations Dept
Get to work on what I need to and where I can learn-grow. Decide some work which I can focus at my convenience
Review from Operations Dept
unable to think of anything meaningful
Review from Operations Dept
We have private health care.
Review from Operations Dept
Working with global professionals who are doing their best and constantly learning and growing!
Review from Operations Dept
What needs to change to make the company culture better?
Change the focus from CX advisory to 360 advisory, they have an open door with the signal inputs but don´t care about the potential of the inform
Review from Operations Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
The team, People I work around and the supportive as well as visionary client stakeholders
Review from Operations Dept
collaboration with co-workers and the way that we are tackling problems together
Review from Operations Dept
Interacting with customers, and completing work for them.
Review from Operations Dept
Meaning in providing great services to clients, encouraging teams to give their best, and constant growth of delivery teams and client teams.
Review from Operations Dept
Doing work that empowers others' do their best work, being so interconnected to the entirety of the company and it's goals, working x-functionally with incredible people, working on projects that are so closely tied with top company priorities.
Review from Operations Dept
What's going wrong and how can it be improved?
Company needs to be more Customer and Employee centric as we propose to our clients and not just profit-making machine
Review from Operations Dept
Directors bias about their employees, 0 criticism tolerance, and just want to be on their comfort zone without trying to improve and because of that, is just miserable the experience
Review from Operations Dept
I dislike that every project is meant to be priority one. How can one manage and service multiple clients at once knowing that every time a request or project comes in, it has to be prioritized over everything. That is no way to organize a team, let alone a company. I dread waking up to this job
Review from Operations Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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