Mercy Hospital CS Rep Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Its going through some rough patches, but I believe everything is going to work out
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
Open door policy, always nice and approachable.
Review from Customer Support Dept
The fact that everyone is willing to be open to new ideas and projects
Review from Customer Support Dept
They are informative to the employees
Review from Customer Support Dept
Telling us we are appreciated
Review from Customer Support Dept
They know how to lead
Review from Customer Support Dept
What does the leadership team need to get better at?
Listening to their employees and physicians
Review from Customer Support Dept
Being team players and not brown nosers. They are all so worried about their next raise they don't care about their actual employees.
Review from Customer Support Dept
Listening to the employees! We are never heard.
Review from Customer Support Dept
To work more a team then making someone else pick up their slack
Review from Customer Support Dept
What is the best part about your compensation package?
salary is fair market value
Review from Customer Support Dept
I think all of it could use improvement, but 401k match is nice
Review from Customer Support Dept
The retirement plan the the number of FEB I earn every pay period
Review from Customer Support Dept
I enjoy working here very much.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
We nurses work long, hard emotional shifts, sometimes acting as counselors for our patients, sometimes crying on our shoulders, emotionally and physically supporting these new moms...sometimes hard physical labor, crawling under tables to plug IV poles and SCDs in. I feel undervalued.
Review from Customer Support Dept
If we ever get a raise, it doesn't cover the increase in our insurance rates. It ends up being a decrease in pay
Review from Customer Support Dept
I can't use my insurance where I live
Review from Customer Support Dept
The benefits use to be amazing. Until St John's merged with mercy. Literally there is not one perk to working at mercy that makes it a plus to work there over other hospitals.
Review from Customer Support Dept
Employee opinions are not taken into consideration. For the amount of times that we work understaffed or are asked to consistently complete more tasks for the same pay...we should have a pay raise!
Review from Customer Support Dept
What are some of the best things about your team?
Some are very good at their work
Review from Customer Support Dept
Teamwork! Always willing to help when you need another nurse for something
Review from Customer Support Dept
We all work together, communicate the best we can and even go out to breakfast every once in a while. We're like family
Review from Customer Support Dept
Work good together, most are ver knowledgeable, they care about our patients
Review from Customer Support Dept
Willingness to help each other
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
We do not always have a positive attitude because we are overworked.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
most nurses are there because they want to be; we care about our patients, and do our best to make sure they are safe and cared for properly
Review from Customer Support Dept
The fact everyone tries hard to make everyone laugh and try to motivate everyone whenever there's conflict or sensus is high
Review from Customer Support Dept
The teamwork of most employees to get the job done
Review from Customer Support Dept
We are neutral and open to all cultures and religions
Review from Customer Support Dept
Everyone is on the same page as far as why we are all there.
Review from Customer Support Dept
What needs to change to make the company culture better?
listening to staff and physicians. Hiring better quality staff and adequate staff
Review from Customer Support Dept
More staffing to take the stress off!
Review from Customer Support Dept
What did you like most about the interview process?
Casual, calm, accepting. They asked me about me, and asked me for suggestions
Review from Customer Support Dept
The open minded questions and responses
Review from Customer Support Dept
The friendliness of those interviewing
Review from Customer Support Dept
I knew what was expected of a new hire
Review from Customer Support Dept
They didn’t judge me they accepted me for being
Review from Customer Support Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Mercy Hospital yet.
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What makes you most happy at work?
I love what I do
Review from Customer Support Dept
Appreciation from my patients, and taking care of their newborns
Review from Customer Support Dept
My coworkers and the pace of the ER
Review from Customer Support Dept
When we aren't worked to dea th and actually get the lunch break that we get taken out of our past regardless if we get one or not
Review from Customer Support Dept
Besides lunch? Meeting with my patients
Review from Customer Support Dept
What's going wrong and how can it be improved?
We do not have enough people to work and the people above us are running us thin.
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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