Nav Customer Support Department Employee Reviews | Comparably
Nav Claimed Company
Nav is the largest marketplace of curated financial products for Small Businesses. Nav uses real business data and proprietary scoring to quickly match borrower qualifications with the best business loans and credit cards. Nav offers a unique, free Financial Health dashboard showing credit and cashflow insights alongside recommended financing options. In addition to aggregating traffic directly, Nav’s platform seamlessly integrates within other software and websites, making it the leading Embedded Finance solution for SMBs. read more
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EMPLOYEE
PARTICIPANTS
160
TOTAL
RATINGS
4608

Nav Customer Support Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

They are truly invested in each person at Nav

Review from Customer Support Dept

You can feel that they care about you and you aren't just an "employee"

Review from Customer Support Dept

They are personable, friendly and down to earth. I really do feel that they care about me and my success. I have never worked at a company that valued every employee.

Review from Customer Support Dept

They seem like they care and want you to succeed.

Review from Customer Support Dept

theyre super nice and understanding

Review from Customer Support Dept

What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of Nav yet.
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What is the best part about your compensation package?

Compensation Reviews

Free snacks and allowance with level card.

Review from Customer Support Dept

the level card!! so nice

Review from Customer Support Dept

Level card to me is the best

Review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

I feel like there is a distinct line between my team and the rest of Nav. I often feel like I have to make sure the company is my #1 priority

Review from Customer Support Dept

The cost of living is so high. I feel that a rate increase would help retain employees. I do feel that the benefits help a lot in many ways I just think that it can be hard to make ends meet at this pay rate. I took a pay cut to be here and I feel like this is where I am meant to be, I love NAV!

Review from Customer Support Dept

I have seen other job postings that do less work than I do currently and they receive more pay

Review from Customer Support Dept

What are some of the best things about your team?

Team Reviews

They are welcoming and loving towards everyone

Review from Customer Support Dept

Hardworking, caring, involved, friendly, and all easy to get along with.

Review from Customer Support Dept

They are some of the best people, they are helpful and kind. They are hilarious and fun to work with, but most of all genuine. I think our energy matches when it comes to being passionate about NAV.

Review from Customer Support Dept

Like a big family environment.

Review from Customer Support Dept

everyone is so nice and caring. i feel at home

Review from Customer Support Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

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What is most positive about the culture and environment at your company?

Environment Reviews

Making things better for everyone overall

Review from Customer Support Dept

It's so focused on appreciating diversity and accepting everyone.

Review from Customer Support Dept

The culture is unlike any company I have worked at before. I feel like I belong and that my work matters at NAV. Everyone has made me feel welcome and it's an inspiring place to be.

Review from Customer Support Dept

Everyone is very friendly and welcoming.

Review from Customer Support Dept

the people, they make it enjoyable to come into office

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

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What did you like most about the interview process?

Interviews Reviews

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What would you improve about your company's interview process?

Interviews Reviews

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What makes you most happy at work?

Outlook Reviews

When I interact with positive customers or I am able to interact with my coworkers

Review from Customer Support Dept

Having supportive and engaging coworkers, and having a company that makes you feel like you aren't just another number.

Review from Customer Support Dept

Helping customers understand business credit, watching them succeed in improving scores and obtaining funding to grow their businesses. I am passionate about helping small businesses.

Review from Customer Support Dept

Free snacks! And a nice office!

Review from Customer Support Dept

just the environment, the people, i love my job

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

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What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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