Nextiva Sales Department Employee Reviews | Comparably
Nextiva Claimed Company
Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. We connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its inaugural funding round, valuing the company at $2.7B in late 2021. read more
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EMPLOYEE
PARTICIPANTS
538
TOTAL
RATINGS
18877

Nextiva Sales Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

Transparency relative to strategic direction of our company

Review from Sales Dept

Love the long term vision and the emphasis on service as a differentiator.

Review from Sales Dept

Everybody has a great TEAM attitude!

Review from Sales Dept

Transparent, Pass on clear expectations. Responsive there for you when needed.

Review from Sales Dept

Open communications. Positive working environment.

Review from Sales Dept

What does the leadership team need to get better at?

Leadership Reviews

Do more than just send excessive daily emails saying "we need more money" and having such a hire to fire pathway for employees. Retention is clearly not important. Eric left, Christine left, countless managers have left, the AE turnover is insane. Tomas better use that $200m really well.

Review from Sales Dept

What is the best part about your compensation package?

Compensation Reviews

Total compensation along with the future stock possibility

Review from Sales Dept

The OTE figures are generous and benefits are affordable and reasonable.

Review from Sales Dept

Nothing glamorous, The upside is there. Took over a role for a territory that has NEVER been worked, and the CM was a transplant. Started in 2021, but playing out of a 2017/2018 hole.

Review from Sales Dept

lots of perks and they keep adding to them

Review from Sales Dept

Fair and matches my goals and skills to build a better company and personal development.

Review from Sales Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

If it was competitive in the market

Review from Sales Dept

My job is literally being outsourced to a 3rd party that has a 10% close rate and pays their employees $4 an hour no commission. My leads, 60%+ of them, go to this cut-rate contractor when I need those leads to sell. When I don't hit quota my manager is all too happy to put me on discipline.

Review from Sales Dept

What are some of the best things about your team?

Team Reviews

Comradery, working together, and as a result our success in achieving our revenue goals

Review from Sales Dept

As a new hire, i rely on my teammates for assistance and knowledge to navigate all of the systems. they offer help willingly and without any issue.

Review from Sales Dept

Willingness to help even if it is outside their swim lane

Review from Sales Dept

Very driven to exceed expectations

Review from Sales Dept

Open to looking outside the box and very responsive.

Review from Sales Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of Nextiva yet.
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What is most positive about the culture and environment at your company?

Environment Reviews

The overarching sentiment to provide amazing service to both external and internal partners.

Review from Sales Dept

you can not properly put into words this culture, maybe the word "family" is closest?

Review from Sales Dept

The energy of the people surrounding my job title and the drive for all to succeed.

Review from Sales Dept

Everyone ones willingness to help each person succeed

Review from Sales Dept

The vast majority of Nextiva employees are willing to step in and share knowledge if need be

Review from Sales Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of Nextiva yet.
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What did you like most about the interview process?

Interviews Reviews

I was told exactly what I would be working on and who I’d be working with. There was a lot of transparency about what the role entailed. Including the difficulties and challenges that I could expect to come a

Review from Sales Dept

I was referred by a friend so I think that my experience was a bit different to many others. I talked to a few people before starting and had a good fit of experience for the role so it was all very straightforward.

Review from Sales Dept

Nothing notable. It was a normal interview process. I think the company really impressed me when I started in the role and with the onboarding process.

Review from Sales Dept

It was too long ago to remember!! I think it was fine though.

Review from Sales Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Nextiva yet.
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What makes you most happy at work?

Outlook Reviews

Successfully achieving the revenue goals

Review from Sales Dept

when ALL these dormant partners actually engage!

Review from Sales Dept

I enjoy working with my team mates and helping provide an honest valuable product to clients.

Review from Sales Dept

When I see a plan go from embryo to completion and have a satisfied partner that comments we are easy and good company to partner with.

Review from Sales Dept

Being able to work from home and be more productive

Review from Sales Dept

What's going wrong and how can it be improved?

Outlook Reviews

Still early, but I feel like the role I'm in is not what was sold to me during the interview process.

Review from Sales Dept

Constant change, often for the worse. No real sales strategy other than "call more and sell more" meanwhile clients get overcalled and annoyed. Quota is way too high and never adjusts for YoY and current market trends. Zero quota relief for sick days or training. My manager unfortunately is unqualif

Review from Sales Dept

What do you like best about your company?

Outlook Reviews

The business is super interesting and the technology is amazing. It’s cool to be a part of it al

Review from Sales Dept

The office culture is really key. It’s hard to get a good sales culture too so I’ve been impressed with how Nextiva has achieved the balance of competition and teamw

Review from Sales Dept

They have a great Management Team. They treat employees well and provide a good sense of job security and advancement.

Review from Sales Dept

Awesome benefits ranging from health care to wellness reimbursement programs. A lot a great minds to work along side always pushing you to learn more.

Review from Sales Dept

What would you most like to see improved at your company?

Outlook Reviews

I would like to see more paid time off. I think it’s important to allow your people to get some rest each year and get a good vacation. Nextiva has an OK policy around leave but it could be bette

Review from Sales Dept

I’d like to see faster launch times on the technology side. We are waiting on improvements to share with our customers and it takes a long time to get things progressin

Review from Sales Dept

The culture is good, compensation/benefits/perks are stellar.

Review from Sales Dept
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