Nordic Consulting Partners Customer Support Department Employee Reviews

I think that Nordic provides a comfortable work environment for all employees.

Review from Customer Support Dept

I'm in my 2nd month at Nordic and the onboarding process was amazing and smooth. I got jump right in the thick of it very soon which is good as I like to be challenged. I am given tasks that I enjoy and I am good at and I like the PTO policy Nordic has.

Review from Customer Support Dept

I am very happy with my decision to join Nordic

Review from Customer Support Dept

So far it has been very positive - I entered this position with zero experience in the field and have felt very supported.

Review from Customer Support Dept

My experience has been one of the best ever.

Review from Customer Support Dept

The vision and is clear and communicated properly.

Review from Customer Support Dept

They are open and direct.

Review from Customer Support Dept

Transparency, honesty, empathy and understanding. Willingness to help and get down in the trenches with me.

Review from Customer Support Dept

Communication is good and I appreciate their commitment to culture

Review from Customer Support Dept

I feel like they have been very clear about their availability to me as a new employee, which makes me feel supported.

Review from Customer Support Dept

Nordic once prided itself on its transparency, and I feel a lot of that has been lost. When we ask questions about our benefits and compensation, we're given generic answers like "we're looking into it" or "we're competitive." Senior/exec leadership has also been totally absent from ERGs and DEI.

Review from Customer Support Dept

Bruce was a great leader and seemed to care about the employees at Nordic. Jim seems to care about bringing on more EY execs to our leadership team and seems to care about profits over our people. Jim seems clueless about how to message acquiring other businesses when team members saw paycuts.

Review from Customer Support Dept

Compensating employees appropriately for the amount of time worked.

Review from Customer Support Dept

Response from Nordic Consulting Partners

We take a number of steps to ensure our compensation remains competitive and equitable. I'm sorry to hear you're not feeling this is the case for you. You're always welcome to reach out to me to discuss! -- Vicki, VP of HR

When questioned about issues of fairness, the response is vague and defensive making excuses and placing blame rather than being open, progressive and putting in a more genuine effort to be transparent with all staff.

Review from Customer Support Dept

Response from Nordic Consulting Partners

I'm sorry to hear this is how you're feeling, as transparency in our communications is vitally important and something we take pride in. If you're comfortable sharing more feedback, I'd be happy to connect. --Vicki, VP of HR

The rate per hour is great.

Review from Customer Support Dept

Provides a good performance bonus potential.

Review from Customer Support Dept

The salary is competitive and 401K match is good

Review from Customer Support Dept

There are great spouse/partner coverage options.

Review from Customer Support Dept

Clear knowledge that I'm receiving a fair portion of my billed rate

Review from Customer Support Dept

I think our wages should be increased significantly as it is hard for us at the service desk to provide for our families right now, especially with inflation.

Review from Customer Support Dept

I put in so much extra work as an application lead and am not compensated for it. Having started looking elsewhere, I am astounded by how much more money I could be making. Health insurance premiums are way too high and 401K matching way too low.

Review from Customer Support Dept

I'm actively searching for a new job and know that I'm not paid fairly against the market. It also doesn't help that to be on Nordic's family health insurance I would need to pay around $1700-$1800/month -- ridiculous! That amounts to a $22k+ pay cut per year just for health insurance.

Review from Customer Support Dept

Managed Services contributors are noticeably valued less, compensated less, and treated less than other Nordic business lines and shared services

Review from Customer Support Dept

Lower than market average pay for the position. Would also like to see better 401k match and health insurance benefits.

Review from Customer Support Dept

The are knowledgeable and willing to help

Review from Customer Support Dept

I never feel like work is distributed unfairly. Everyone is willing to do their part.

Review from Customer Support Dept

Funny, collaborative, helpful, intelligent and very capable.

Review from Customer Support Dept

Our positive attitudes and our ability to truly work as a team.

Review from Customer Support Dept

Many are very dedicated and enthusiastic

Review from Customer Support Dept

I love my team and I think we work together well. I think overall we have too many meetings that aren't necessary or productive.

Review from Customer Support Dept

Response from Nordic Consulting Partners

Great feedback - thank you for sharing! Effective meetings challenge many organizations - remember our meeting principles and don't be shy about helping us hold true to those and sharing your feedback! --Vicki, VP of HR

There no improvement necessary for current staff. Everyone works well as a team and makes it about we.

Review from Customer Support Dept

My immediate team is a wonderful, hardworking, intelligent group of people.

Review from Customer Support Dept

goals are communicate clearly which makes is easy to understand.

Review from Customer Support Dept

They are willing to hear feedback.

Review from Customer Support Dept

Nordic seems to care about its employees and their happiness at work. You can see people living out the Nordic Maxims every day.

Review from Customer Support Dept

Nordic accepts everyone and wants us to be ourselves!

Review from Customer Support Dept

I love the ERGs and the opportunity to be a part of them

Review from Customer Support Dept

More professional development opportunities and cross-training. Would like to add to skills to make it easier to find future contracts, especially these days.

Review from Customer Support Dept

Managed Services should feel like part of Nordic rather than something less

Review from Customer Support Dept

The company culture is usually the client I am working for. Generally I can make it a positive experience with demonstrating a good attitude, which I try and do.

Review from Customer Support Dept

The ability to help others all the time.

Review from Customer Support Dept

I take pride in the product that I provide my customers.

Review from Customer Support Dept

Diversity in assignments, challenges and the fact that I get to do a lot of the things that I like and give me satisfaction.

Review from Customer Support Dept

My teammates. We always have a great time, even when we're embracing the grey.

Review from Customer Support Dept

I like my coworkers and most of the work I do is engaging and challenging

Review from Customer Support Dept

The rate of attrition in Managed Services remains a big concern for me, and the fact that we are not having open, honest conversations about it is a big red flag. Attrition has led to teams being stretched very thin, and leadership has not really acknowledged this.

Review from Customer Support Dept

I'm exhausted. I feel like I wear 10 different hats throughout the day and I don't have the support I need, still reeling from the RIF. I am not confident about where we are headed as a company with how many people are leaving.

Review from Customer Support Dept