Nordstrom – Nordstroms strategy has plummeted. A package that is due to arrive 17 days after your order? Customer service that is smug and self justified in their responses e.g., "you should know thats our policy." A complete failure in competitive services. Thimbs down.

Comparably Awards

At Nordstrom, our goal is to provide outstanding service every day, one customer at a time."" Further focus is provided to Nordstrom employees at all levels with this Nordstrom goal, which is also a management mission. ""We work hard to make decisions in the best interest of our customers and those serving them."" read more

EMPLOYEE PARTICIPANTS: 1420

TOTAL RATINGS: 12670

CEO: Erik Nordstrom

Nordstroms strategy has plummeted. A package that is due to arrive 17 days after your order? Customer service that is smug and self justified in their responses e.g., "you should know thats our policy." A complete failure in competitive services. Thimbs down.

Other Employee Reviews for Nordstrom

What are some of the best things about your team?

Flexible work hours
Team review from Marketing Dept

What is most positive about the culture and environment at your company?

The ability to work remotely has vastly improve my work flow and productivity. I wouldn't want to return to the office under any circumstances.
Environment review from Customer Support Dept

Briefly describe your overall experience at your company

Very turbulent... I think many of the down pyramid people left this place in cruise control so long, its taking us years to clean it up. We cycle through CTOs every couple years, ranging from technically incompetent, to reckless, to extremely caustic. Its caused alot of whiplash and cronyism.
Review from Engineering Dept

What is most positive about the culture and environment at your company?

We are constantly thanked for our work and contributions by dept management
Environment review from Sales Dept

What is the best part about your compensation package?

Pay benefits and pto
Compensation review from Operations Dept

Rate your company

Nordstrom – Nordstroms strategy has plummeted. A package that is due to arrive 17 days after your order? Customer service that is smug and self justified in their responses e.g., "you should know thats our policy." A complete failure in competitive services. Thimbs down.

Nordstroms strategy has plummeted. A package that is due to arrive 17 days after your order? Customer service that is smug and self justified in their responses e.g., "you should know thats our policy." A complete failure in competitive services. Thimbs down.

Other Employee Reviews for Nordstrom

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