Red Robin Customer Success Department Employee Reviews | Comparably
Red Robin Claimed Company
Awesome American Food and Bottomless Fun. read more
EMPLOYEE
PARTICIPANTS
648
TOTAL
RATINGS
5798
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Red Robin Customer Success Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

They are very helpful and actually tray and benefit the restaurant.

Review from Customer Success Dept

Not much. Most of them just run out the clock.

Review from Customer Success Dept

What does the leadership team need to get better at?

Leadership Reviews

Caring more about their employees needs. When your enployees are taken care of, they will take care of the guests. RR pays their hourly employees very poorly and often times run stores understaffed making the employees work harder while being paid unfairly.

Review from Customer Success Dept

Truthful and honest managers that don't rip off your employees

Review from Customer Success Dept

Management and not harassing employees

Review from Customer Success Dept

What is the best part about your compensation package?

Compensation Reviews

There aren't any Compensation reviews of Red Robin yet.
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Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Getting raises for the effort that’s put into the stor

Review from Customer Success Dept

They don't explain anything and the training really needs to go on for more than 2 days 3 days tops that needs to go on and when you're cashing somebody out you should be able to ask somebody to help you or be shadowed every time you cash out so you're doing it properly

Review from Customer Success Dept

What are some of the best things about your team?

Team Reviews

We work hard and make sure we can give our customers the best food experience we can.

Review from Customer Success Dept

The family dynamic of all the coworkers is the reason so many of us have stayed for years. It’s something about it that makes team members closer than anywhere I’ve ever worked. With the exception of a few, my coworkers are the best part about my

Review from Customer Success Dept

Their outgoing personalities and work ethics.

Review from Customer Success Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

Everything, all they do is bash new employees

Review from Customer Success Dept

What is most positive about the culture and environment at your company?

Environment Reviews

We love to see happy customers eat our food and we have an amazing cook that goes a bit off recipe but always manages to make the food 10x better while still keeping up the pace with the other customers.

Review from Customer Success Dept

The people I work with as coworkers

Review from Customer Success Dept

When they actually pick up the slack and do their job so I don't have to

Review from Customer Success Dept

The humor and willingness to help.

Review from Customer Success Dept

What needs to change to make the company culture better?

Environment Reviews

Like I stated before, spend more time caring about your employees because in return, your guests will be better cared for.

Review from Customer Success Dept

Literally everything , no one has respect for anyone there

Review from Customer Success Dept

What did you like most about the interview process?

Interviews Reviews

its online and easy to explain and access

Review from Customer Success Dept

Very fast and they still checked everything as my background and etc...

Review from Customer Success Dept

What would you improve about your company's interview process?

Interviews Reviews

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What makes you most happy at work?

Outlook Reviews

Just seeing happy customers go about their day and then light up whenever they get to eat at our restaurant and the tips themselves say everything as I have gotten a 100$ tip on five different occasions.

Review from Customer Success Dept

my interaction with the guest

Review from Customer Success Dept

Seeing my coworkers and helping customers.

Review from Customer Success Dept

What's going wrong and how can it be improved?

Outlook Reviews

Passing up people who have worked for the company for years to be salary managers in your stores to hire outsiders who know nothing about the Rr culture. That’s something you have to experience to learn it. It’s not something that can be tau

Review from Customer Success Dept

I would like help looking in to the day I worked 10-30-2023 I feel like my manager stole my tips and my money for the day because he didn't explain himself and he told me to go home after everything happened

Review from Customer Success Dept

What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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