RLDatix Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
They communicate goals and our status on meeting these goals well
Review from Customer Support Dept
I could ask them anything and they would give an honest answer.
Review from Customer Support Dept
Seem receptive to hearing issues
Review from Customer Support Dept
The are kind and personable.
Review from Customer Support Dept
I really appreciate the transparency of Leadership and having regular updates with all employees to articulate goals.
Review from Customer Support Dept
What does the leadership team need to get better at?
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What is the best part about your compensation package?
I like the extra 401K money.
Review from Customer Support Dept
I like the pay rate, but would like bonuses.
Review from Customer Support Dept
All of the benefits that come with it (ie good Insurance/Benefits, fair vacation time, volunteer days, fitness reimbursement etc.)
Review from Customer Support Dept
A nice mix of holiday and PTO encourages employees to maintain work/life balance. Comprehensive benefits.
Review from Customer Support Dept
The Medical and the matching Registered Retirement Saving Plans.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I feel undervalued at this company due to my compensation. I know that if I was a new hire I would be making 10k+ more than I am now. It has made me look into other job opportunities, something that I would not have done if I was paid fairly
Review from Customer Support Dept
I feel the knowledge base needed to be successful in this job in not compensated fairly and the pay cut I had to take was pretty severe. I am struggling to survive, and my child is making the same as me at a new job. I know some who do less make way more due to tenor here. It's Frustrating
Review from Customer Support Dept
I feel that my compensation does not reflect the work that I am doing. I would like to have some sort of significant raise to reflect this or I may begin to look elsewhere for employment
Review from Customer Support Dept
I am in a department where I reached the top level and cannot go any further. This is a problem for me since I cannot expect any substantial rises of the salary in the years to come.
Review from Customer Support Dept
I do not think that i am being paid what is typical for my position in industry.
Review from Customer Support Dept
What are some of the best things about your team?
My team is always willing to help each other and are all very kind. We all work together very well
Review from Customer Support Dept
They don't look down at anyone and are willing to help.
Review from Customer Support Dept
We collaborate well together and come together to problem solve. Someone is always willing to hop on a call and help out.
Review from Customer Support Dept
I love my team from top to bottom. They are all approachable and we are all willing to help each other out and most of us want to do what's best. Great culture!
Review from Customer Support Dept
They are always willing to help
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
The welcoming attitude of my coworkers and the constant willingness to collaborate and assist
Review from Customer Support Dept
not sure what is the most positive
Review from Customer Support Dept
From last question... I am never bored. The culture is all inclusive and very caring and relaxed
Review from Customer Support Dept
Everyone is friendly and easy to work with
Review from Customer Support Dept
I've found everyone to be very open and friendly. I haven't had any bad interactions with anyone since I've been here. Everyone has been very warm and pleasant to talk to.
Review from Customer Support Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
Being able to complete tasks well and receive recognition for hard work and going above and beyond
Review from Customer Support Dept
Hearing that what we do is helping people.
Review from Customer Support Dept
Helling customers because I used to be on the other end of this ... my ability to work from home, no noise or interruptions. Ability to work on my own and get help as needed. Love it here
Review from Customer Support Dept
Being able to solve my clients problems
Review from Customer Support Dept
Collaborating with members of my team and other employees to better understand and tackle challenges. I don't feel isolated and overburdened.
Review from Customer Support Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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