Samsung Semiconductor Inc (US) Customer Support Department Employee Reviews

A perpetual struggle between traditional DSK vs. DSA management practices and business styles. This leads to inefficiencies and challenges to move quickly and also to make material improvements in the competitive marketplace.

Review from Customer Support Dept

Lots or learning from day one. Being a really sizable business, often time we navigate through uncharted waters. We get creative and work as a team to overcome any challenge. Feels like a small company, but it's big overall.

Review from Customer Support Dept

It's been a great experience overall. Samsung has provided stable employment with decent compensation. I feel I am a better professional today than when I first joined. The one thing I still need this company to take seriously, is work-life balance, serious improvement needed in that area.

Review from Customer Support Dept

I started as a contractor and became a full time employee last June. I feel welcomed, even as a remote employee.

Review from Customer Support Dept

In addition to striving to succeed, they remember that we are people, not just machines.

Review from Customer Support Dept

The leadership is adaptable to changing needs of business and employees.

Review from Customer Support Dept

Mutual TRUST and Delegation/Expectation of Key RESULTS

Review from Customer Support Dept

The leadership team has long term vision to many years in the future, adapting to the always changing business horizon.

Review from Customer Support Dept

The leadership team is experienced and have been around for many years, they know how to cater to internal stakeholders.

Review from Customer Support Dept

The health plan and the car allowance

Review from Customer Support Dept

The total cash compen sation.

Review from Customer Support Dept

Best to NONE compared to startups like OpenAI, etc...

Review from Customer Support Dept

Good PTO program, subsidized lunch, cellphone use, great insurance, team events, employee discounts.

Review from Customer Support Dept

I like that insurance cost is low, regional offices get a lunch subsidy, PTO accruals per month is good too.

Review from Customer Support Dept

We work together, even across the country.

Review from Customer Support Dept

trust, support, comradery, commitment, mutually respectful

Review from Customer Support Dept

Direct Manager is not only a People Manager, but also a great LEADER

Review from Customer Support Dept

Diverse teams from different backgrounds and cultures join Samsung making it a rich and powerful company.

Review from Customer Support Dept

I like the diversity, the willingness to help, the positive attitude to face challenges. People is what makes a company worth your while.

Review from Customer Support Dept

Samsung understands people are different and the difference is embraced.

Review from Customer Support Dept

The culture is improving as it adapts work-from-home culture, and relaxes from legacy work practices associated with Asian companies.

Review from Customer Support Dept

In general, my company provide a nice office environment with all the amenities. There are budgets to go out for lunch, have team events, and the occasional gift card that incentivizes and uplifts a little when the moral is down.

Review from Customer Support Dept

Too many things to enumerate...Need to start from top-down and also bottom-up like designer a SoC chip without burning too much power and disspating too much heat

Review from Customer Support Dept

Solving customer issues and educating them when needed.

Review from Customer Support Dept

Save company money and speed up product development cycles to regain the Technology Leadership

Review from Customer Support Dept

Feeling that I'm part of something important, that I'm appreciated and that I'm learning at the same time that we overcome challenges.

Review from Customer Support Dept

If it was up to me, I wouldn't work, but since I have to, I look forward to seeing my peers and facing new situations that will trigger my imagination and skills to solve situations and propose new processes and procedures.

Review from Customer Support Dept

I feel the work I do makes a difference in helping the customer and improving the product.

Review from Customer Support Dept

1. moonshot goals without a strong foundation 2. lack of executive continuity and accountability due to frequent reassignment, 3. Samsung needs to recognize our semiconductor business and market is reaching maturity and old business processes are not adequate for the future.

Review from Customer Support Dept