Sodexo CS Rep Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
The job is stressful but overall, it is ok for now..it pays my bills
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
we can ask questions, we have an opinion
Review from Customer Support Dept
They are a family and help each other at all times.
Review from Customer Support Dept
What does the leadership team need to get better at?
It has been made a corrupted team of managers who set up an autocratic system using protectionism, they are bullying employees, if someone is not in their "pattern", and if the employees raise grievance against them, the managers "cover" each other, they will conduct hearing at all the levels.
Review from Customer Support Dept
Hire better staff, people that actually care.
Review from Customer Support Dept
Communication is definitely something that needs to improve between the leadership team
Review from Customer Support Dept
What is the best part about your compensation package?
I receive paid personal days and holidays. I receive a 401k as well.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
not my dream place to work but it puts food on the table
Review from Customer Support Dept
They were paying a senior employee who was doing all the front house job in the same way with a new starter, no payment for giving training to others, not aware that our wages were much behind other Sodexo locations, they spend much money for 3-4 parties a year but not a nickel more for our overtime
Review from Customer Support Dept
Hire people that actually care about the workers.
Review from Customer Support Dept
Better pay rate per hour and more vacation time
Review from Customer Support Dept
What are some of the best things about your team?
we do whatever it takes to get the mission done
Review from Customer Support Dept
We act like a family.
Review from Customer Support Dept
They are helpful and don't try and leave you hanging out to dry.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
To improve in training, diligence, commitment and integrity, but they are encouraged not for better performance but to be "friend" with the managers. We have manager who is recruiting "spies" for him and after that are protecting them. Vicious environment.
Review from Customer Support Dept
Believe in better team work and stop walking around gossiping and talking about each other
Review from Customer Support Dept
Since we work in food service I believe we should move quickly and effeciently with the short amount of time we have to prep the food. I do not see this in my co workers
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Used to be the teamwork, training and helping the colleagues to solve problems even when you were off and you have to go on site after midnight. Now, it was ruined by the new managers' approach, the employees are more seeking to get in "friendship" with them than to work well with the colleagues.
Review from Customer Support Dept
The coworkers are the best part
Review from Customer Support Dept
It is comfortable. it is roomy.
Review from Customer Support Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
not scary at all just mellow
Review from Customer Support Dept
Actually being able to work with others
Review from Customer Support Dept
It was fast and didn't take that long
Review from Customer Support Dept
The comfortable atmosphere and support with filling out paper work.
Review from Customer Support Dept
I took a short questionnaire online
Review from Customer Support Dept
What would you improve about your company's interview process?
The recruiting process and the training through monitoring the performance.
Review from Customer Support Dept
What makes you most happy at work?
getting to know the kids we support
Review from Customer Support Dept
Serving the students with the highest quality of service.
Review from Customer Support Dept
What's going wrong and how can it be improved?
The management made a corrupted team without integrity, and looks like they are supported by the higher level of managers, nothing can be improved unless this system won't be broken, no fair treatment and good management till then.
Review from Customer Support Dept
Need to hire new management
Review from Customer Support Dept
Need better workers that want to work instead of being lazy..
Review from Customer Support Dept
There is no communication from upper management to the lower level employees. We follow the same procedures as we were trained to do then we are not told when those procedures change.
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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