Speed Commerce Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
I like the people that I work with. The on going learning experiences we have here.
Review from Customer Support Dept
What do you like best about the leadership team?
We work as a family to help the customers. Everyone is friendly and have a positive out look. It is a great environment to work in.
Review from Customer Support Dept
The leadership team cares about the employees and the customers and work together in a very positive manner.
Review from Customer Support Dept
The leadership team communicates well with employees and keeps them informed of changes. The leadership team encourages growth and promotes from within. They make work fun.
Review from Customer Support Dept
The leadership team is always there to help me if needed.
Review from Customer Support Dept
What does the leadership team need to get better at?
Listening to their employees instead of treating them like a number. Hold weekly or monthly meetings with employees, not just corp.
Review from Customer Support Dept
What is the best part about your compensation package?
They are very generous with the PTO time that we use for vacation. sick days, and for time we just need off for family
Review from Customer Support Dept
I like having insurance & pto.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
We don’t come close to the median pay for the positions we hold. We might occasionally receive a raise of 10 or 15 cents but it isn’t annually and it isn’t enough to make a difference when the cost of living is so much above the pay. I really like the company but they compensate poorly.
Review from Customer Support Dept
What are some of the best things about your team?
They are easy to talk to about any situation. And is willing to work together.
Review from Customer Support Dept
Work well together. Very teamwork oriented.
Review from Customer Support Dept
My team works very well together. We are aligned in what we expect from each other. My team is easy to get along with and makes work fun. They make me want to come to work.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of Speed Commerce yet.
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What is most positive about the culture and environment at your company?
Going out of there way to help the customers.
Review from Customer Support Dept
Company tries to engage employees in fun things that make you happy.
Review from Customer Support Dept
All of the members of our leadership team have glowing personalities. Each one as a positive attitude while at work. The leadership team demonstrates positivity in their actions. The positive culture starts in the hiring process with discussion of the culture and conflict free work environment.
Review from Customer Support Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of Speed Commerce yet.
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What did you like most about the interview process?
I feel we get to see their real drive and commitment from the agent.
Review from Customer Support Dept
HR staff is very friendly and make you feel welcome.
Review from Customer Support Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Speed Commerce yet.
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What makes you most happy at work?
Being around so many agents that is willing to help each other.
Review from Customer Support Dept
Knowing that what I do makes a difference for my co-workers, clients and customers.
Review from Customer Support Dept
Seeing my co-workers and leadership team makes me happy. Watching the company grow with more clients is encouraging.
Review from Customer Support Dept
What's going wrong and how can it be improved?
Pay employees fairly. Yearly raises and cost of living.
Review from Customer Support Dept
What do you like best about your company?
Lots of opportunities to grow at Speed Commerce. The company takes pride in developing employees and promoting from within. It's also a fun place to work where you feel appreciated and rewarded. It's a company you can grow old with but still feel young!
Review from Customer Support Dept
What would you most like to see improved at your company?
Pave the gravel parking lot.
Review from Customer Support Dept