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I was ecstatic for 5 out of 7yrs so far being employed I loved Tmobiles message and my heart was into my work. Until the stress mixed with a medical Need for intermittent LOA allowed me to see behind the supervisor I had seeing that I was not the only person on her team being treated poor/denied
What are some of the best things about your team?
That we work together so we can all bonus we were a work family until remote work made some people specified supervisors not helpful and negative all the time.
What did you like most about the interview process?
I found that the person who interviews me made the challenging and the positive parts flow well explained it will allowed the shadow days to coordinate amazing this was prior to me even starting training
What's going wrong and how can it be improved?
Tmobile need separate Employees and a separate Dept not HR to take over the LOA everything and take complaints of discrimination due to agents being on intermittent or continued LOA seriously from either within Tmobile or companies they employee.
Why do you feel undervalued and what would make you feel better about your compensation?
Actually giving us bonus on our personal work then a different on our team. Giving us benefits that help. Metrics should be the same for everyone across the board they should not be easier to make a bonus due to having one state and harder because of another. Making one team work impossible odds
What is most positive about the culture and environment at your company?
The upper management who have not been able to see what the level of stress and loads/ negative supervisors has done to the people like myself who Shine in a fast paced stressful work environment. This is due to supervisors who state " it must be nice to pick your own schedule when on LOA"
What do you like best about the leadership team?
prior team I would rate amazing all except for 2 of the supervisors on that team who treated anyone who had LOA poorly . I watched 4 people take mini bids just to get away from her taking a pay cut. I ended up on LOA partially due to her refusal when i ask for help and her treatment daily
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