T-Mobile – I was totally mislead when I went into the store with what my billing rate would be even though I asked the customer service person to repeat it repeatedly she gave it to me in writing I signed a contract and then I get a bill $40 more than what I was told that my monthly bill was going to be. | Comparably
Comparably

T-Mobile – I was totally mislead when I went into the store with what my billing rate would be even though I asked the customer service person to repeat it repeatedly she gave it to me in writing I signed a contract and then I get a bill $40 more than what I was told that my monthly bill was going to be.

Comparably Awards
T-Mobile Claimed Company
We’re changing the wireless industry for good. That’s why we are the Un-carrier. And #WeWontStop. read more
EMPLOYEE
PARTICIPANTS
2078
TOTAL
RATINGS
21345
HR or Marketing? Claim Your Free Employer Account

I was totally mislead when I went into the store with what my billing rate would be even though I asked the customer service person to repeat it repeatedly she gave it to me in writing I signed a contract and then I get a bill $40 more than what I was told that my monthly bill was going to be.

Other Employee Reviews for T-Mobile

Briefly describe your overall experience at your company

Great place to feel a sense of belonging and grow your career

Review from HR Dept
What is the best part about your compensation package?

Decent base pay and good bonus

Compensation review from Product Dept
What do you like best about the leadership team?

Informed, fearless and aggressively doing what's best for customers.

Leadership review from IT Dept
Briefly describe your overall experience at your company

Exciting, Challenged, accomplished, well-balanced, highly motivated to make a difference

Review from Engineering Dept
What would you most like to see improved at your company?

Better management processes and work life balance

Outlook review from Design Dept

Read Reviews by Category

All (2253 reviews)
Leadership (366 reviews)
Compensation (362 reviews)
Team (317 reviews)
Environment (275 reviews)
Outlook (303 reviews)

Browse Reviews by Dept.

Engineering
Product
Design
Marketing
Executive
Operations
Finance
Communications
Customer Support
HR
IT
Legal
Sales
Customer Success

Browse Reviews by Job Titles

Senior Developer
Product Manager
Senior Marketing Manager
Editor
Operations Manager
Editor
CS Rep
HR Manager
IT Manager
Corporate Counsel
Sales Manager

Browse All Companies

  • Top Rated Companies by Metro
  • Top Rated CEOs
  • Top Rated for Women
  • Top Rated for Diverse Employees
  • Top Rated eNPS
  • Top Rated Report Card
  • Top Rated vs Competitors
  • Top Rated Teams
  • Recently Reviewed Companies
  • Recently Answered Q&A
  • Companies with the Most Candidates
  • Companies with the Most Employee Q&A
  • Top Rated for Compensation
  • Top Rated for Executive Team
  • Recently Rated Companies
  • Not Yet Rated
  • Browse Salaries by Company
    • ×
    Rate your company