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The team I personally work with and being able to help customers.
What is the best part about your compensation package?
The sky is the limit with commissions. In addition, the company is generous with giving out annual stock bonuses as well as PTO time.
What do your coworkers need to improve and how could you work together better?
Local management, Chicago anyway, needs to listen to the feedback their store managers and reps give them. Knowing that they're being heard helps to keep Team morale high.
What is most positive about the culture and environment at your company?
Overall it's positive. Some areas, such as Chicago area, need some help. Maybe more recognition or team outings. As a whole, the company is constantly reinforcing having fun, being open and working together.
What do you like best about the leadership team?
The executive team "gets it." They understand that the happier the employee is, the happier the frontline can make customers. Also, I've worked w/other carriers before. T-Mobile Execs truly listen to feedback given from both employees & customers & make necessary adjustments. Local needs some work.
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